Manager IT, CMDB Architect

Manager IT, CMDB ArchitectEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.   We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryManages a team of SW Engineers, is accountable for the performance and results of his/her team. Plans and assigns work to various team members. Reports status of projects or issues. Follows all applicable company policies. Responsible for hiring and developing his/her team.ResponsibilitiesEnsure that appropriate resources (people and tools) and processes are in place to gather and analyze data relating to digital technology asset life cycles and related processesAssist IT leaders in developing effective ITAM strategies, policy, approaches and practices across the full range of digital technology assets used within the organizationEnsure that ITAM-related tools and services are properly implemented, configured, and maintained, with appropriate integration with other sources of organizational dataEnsuring integration and automation have been set up and are working well in populating the CMDB with the required metadataAlign with Infrastructure, Enterprise Application & Product teams in the design and enhancement of automated discovery/import of configurations into the CMDBAbility to effectively manage all types of assets including but not limited to Computers, Tablets, Servers (Physical, Virtual and Cloud) and wide range of IOT devices such as video cameras, printers etcIdentify and report on breaches of ITAM policy, and track their remediationEnsure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process ownersAssist in establishing a formal CMDB governance model and the creation of key performance indicators (KPIs)Optimize the global disposal process to reduce risk (audit, compliance issues, and data mishandling), and recoup value from EOL assetsEstablish standards that detail policy and procedures associated with Configuration Management and CMDB planning, reporting, auditing, and maintenance of EUT, server, network, and business application configuration itemsMonitor CMDB health and resolve conflicts between authoritative production data sourcesAssist with the organization's response to software vendor license compliance audits or license validation requests, in consultation with the relevant vendor and procurementQualificationsThe essential experience required for this role is a minimum of 2-4 years working with CMDBs and an understanding of the ITIL framework2-3 experience of working with ServiceNow CMDBKnowledge and experience in IT Asset and Inventory Management Familiar with digital assets including but not limited to Computers, tablets, servers, Switches, Routers, firewalls and other IOT devicesExcellent communication skills and ability to demonstrate exceptional organizational. accuracy, and time-management skills Good verbal and written communication skills. Strong initiative, problem solving, priority setting, and collaboration skills. Good organizational and analytical skills Exhibits a high level of initiative and integrity 5+ years’ experienceAssociate degree preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.