Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised ofglobal market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually andmore than 12,000 clients worldwide. Live Nation Concerts is the largest provider of liveentertainment in the world promoting more than 40,000 shows and 100+ festivals annually fornearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media &Sponsorship to create strategic music marketing programs that connect over 1,000 brands withthe 98 million fans that attend Live Nation Entertainment events each year. For additionalinformation, visit www.livenationentertainment.com.Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get toexperience the rush of live music. From our dozens of owned/operated Amphitheaters to ourGlobal Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster afun and upbeat work culture with no shortage of opportunities. With perks ranging from freeconcert tickets to dog-friendly offices, to progressive benefits like student loan reimbursementand adoption/fertility support... it’s no wonder we are certified as a Great Place to Workorganization and one of People Magazine’s “50 Companies that Care”. We want everyone to feellike they belong and can thrive in our community, so we strive to help you achieve your careerand personal goals. Live music is our passion and where we find our common ground. There hasnever been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,forward thinking and committed. At Live Nation Entertainment, our people embrace thesequalities, so if this sounds like you then please read on!THE JOBUS Concerts is seeking a Venue Merchandise Specialist. Are you someone that enjoys working ina fast-moving environment? Do you enjoy live music? Do you enjoy working with a team ofpeople supporting a common goal? Are you someone that thrives in guest interaction roles?Then the Live Nation Merchandise Specialist position may be the right opportunity for you.Merchandise Specialists are directly supervised by the venue’s Merchandise Manager. Theyarrive at a concert venue on show day and immediately jump into motion. Artist merchandiseneeds to be inventoried, distributed, and displayed for sale. When the gates open, fans rush intothe venue to buy their shirts, hats, and posters, and they flock to you. You fulfill their ordersquickly and carefully while taking the time to make each fan smile. After the show is over, youhelp the team reassemble the remaining merchandise. Once reconciliation is complete and themerchandise returned to the Artist, you head home, knowing you put in a full day’s work.WHAT THIS ROLE WILL DOObjectives of the Role• Provide an exceptional merchandise purchasing experience for all guests and fans in LiveNation venues• Fulfill the order of guests in a timely fashion, ensuring they receive the correct items andsizes as requested• Accurately ring-up guest purchases in Live Nation’s sales system• Act as a brand ambassador for Live Nation, its local sponsors, and the venueDuties & Responsibilities• Participate in inventory count-in and count-out procedures• Create visually appealing displays and price items correctly• Complete sales transactions for each guest• Support successful sales operations at each event• Contribute to a positive work environment• Perform physical duties as required by the role, such as moving equipment ortransferring merchandise between locations• Take direction from their supervisor, the venue’s Merchandise ManagerWHAT THIS PERSON WILL BRINGSkills & Qualifications• Specialists are detail oriented, supporting accuracy and completeness in order fulfillment• Specialists are quick thinking and able to respond to guest requests• Specialists are guest oriented, focusing on their requests• Specialists must be team-driven, working as part of a larger unit• Specialists need the ability to interact with guests politely• Specialists should be self-starters that do not require significant supervision• Specialists must have basic math skills – addition, subtraction, multiplication, and divisionExperience• Guest service positions desirable• Retail sales backgrounds not necessary• Positions that leverage customer service or hospitality• Prior experience is not as important as the appropriate attitude and interpersonal skillsJob Requirements• Must be available for the entire concert day, with shifts as long as 15 hours (with breaks)• Must be able to stand for long periods of time• Must be able to lift up to 50 lbs using proper lifting techniques• Must be able to work in outdoor environments in potential extreme temperatures• Must have a working understanding of touch-screen based systems• Must be of legal working age in the stateEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity andinclusion. You will be working in an inclusive environment and be encouraged to bring yourwhole self to work. We will do all that we can to help you successfully balance your work andhomelife. As a growing business we will encourage you to develop your professional andpersonal aspirations, enjoy new experiences, and learn from the talented people you will beworking with. It’s talent that matters to us and we encourage applications from peopleirrespective of their gender, race, sexual orientation, religion, age, disability status or caringresponsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age(40 and over), ancestry, color, religious creed (including religious dress and grooming practices),family and medical care leave or the denial of family and medical care leave, mental or physicaldisability (including HIV and AIDS), marital status, domestic partner status, medical condition(including cancer and genetic characteristics), genetic information, military and veteran status,political affiliation, national origin (including language use restrictions), citizenship, race, sex(including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy,childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,or any other basis protected by applicable federal, state or local law, rule, ordinance orregulation.We will consider qualified applicants with criminal histories in a manner consistent with therequirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws inother areas.We also afford equal employment opportunities to qualified individuals with a disability. For thisreason, Live Nation will make reasonable accommodations for the known physical or mentallimitations of an otherwise qualified individual with a disability who is an applicant consistentwith its legal obligations to do so, including reasonable accommodations related to pregnancy inaccordance with applicable local, state and / or federal law. As part of its commitment to makereasonable accommodations, Live Nation also wishes to participate in a timely, good faith,interactive process with a disabled applicant to determine effective reasonableaccommodations, if any, which can be made in response to a request for accommodations.Applicants are invited to identify reasonable accommodations that can be made to assist themto perform the essential functions of the position they seek. Any applicant who requires anaccommodation in order to perform the essential functions of the job should contact a HumanResources Representative to request the opportunity to participate in a timely interactiveprocess. Live Nation will also provide reasonable religious accommodations on a case by casebasis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of workperformed by employees within this classification. It is not designed to contain or be interpretedas a comprehensive inventory of all duties, responsibilities, and qualifications required ofemployees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons availablein a timely and efficient manner. Live Nation may pursue all avenues available, includingpromotion from within, employee referrals, outside advertising, employment agencies, internetrecruiting, job fairs, college recruiting and search firms.**Please note that the compensation information provided is a good faith estimate for thisposition only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and EqualPay Transparency Rules. It is estimated based on what a successful Colorado applicant might bepaid. It assumes that the successful candidate will be in Colorado or perform the position fromColorado. Similar positions located outside ofColorado will not necessarily receive the same compensation. Live Nation takes intoconsideration a candidate’s education, training, and experience, as well as the position’s worklocation, expected quality and quantity of work, required travel (if any), external market andinternal value, including seniority and merit systems, and internal pay alignment whendetermining the salary level for potential new employees. In compliance with the CO EPEWA, apotential new employee’s salary history will not be used in compensation decisions.
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