Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOBLove what you sell... music, amazing experiences and making meaningful relationships. The Director of VIP will generate Foundation Room Membership revenue through new sales and maintaining strong relationships with current Foundation Room Members for renewal sales. The Director of VIP will provide leadership and cultivate a productive VIP sales and services culture within House of Blues Dallas.WHAT THIS ROLE WILL DOI. Sales Actively solicit new and renewal business opportunities by conducting effective sales calls, outside sales calls, presentations to current and potential members, and conducting site toursNegotiate and close Foundation Room Memberships and VIP Music Hall salesGenerate revenue via prospecting new leads, renewing current Members and prospecting lapsed membershipsOptimize all Music Hall inventory for up-sell opportunitiesMonitor change in different industries and develop strategies to sell Memberships and up-sell guests to VIPAchieve monthly/quarterly sales goals and yearly budget goalsNetwork with existing Members and VIP clients to develop referrals and maintain a high retention rateOversee all Member and VIP up-sell communications and marketing initiativesConsistently entertain and work in the Foundation Room and Music Hall to generate new business and maintain a good relationship with existing Members and VIP clienteleAssist in coordinating all Member programming events including quarterly marquee partyBecome involved in outside organizations that can increase sales revenueAttend local trade shows; participate in sales blitzes and other off-site sales effortsII. Sales Strategies and ReportsElicit effective communication of strategies, priorities and goals through sales meetings, performance appraisals, annual reviews and meetings with VP of Sales and General ManagerMaintain accurate daily office procedures and reportingAssist in communication with all venues regarding potential business / clientsEnsure all accounting paperwork is accurate, collect Membership and VIP client monies, manage invoices/receiptsOversee all projects given by General Manager and VP of SalesReview Salesforce reports, analyze data and incorporate information into sales strategyIII. ManagementOversee day to day operations of Foundation Room Coordinator, Concierge and VIP HostsWork closely with Director of Operations in Foundation Room for all Member and VIP client activityResponsible for Foundation Room and VIP sales team production and goal achievementMaintain office/vacation schedules for sales and VIP teamsLiaison between VP of Sales, General Manager and VIP Services team for all communications and company directivesEnsure programming event RSVP’s are accurately tracked by the Foundation Sales Coordinator and open communication lines are maintained with the Foundation Room Chef and Foundation Room Managers regarding event guest counts and changesAttend weekly sales meetings, marketing and Foundation Room operation meetingsPossess working knowledge of the operational department and their responsibilities in Foundation Room and Music Hall to ensure maximum Member and VIP clientele satisfactionWHAT THIS PERSON WILL BRINGLocal sales experiencePositive attitude and objective viewpoint in all circumstances Organization skills and ability to focus on tasks/goalsCapable of taking creative risks to enhance revenueProfessional demeanor and positive image in line with House of Blues/Live Nation Clubs & Theaters brandAbility to sell a non- tangible productShow respect by considering the rights and dignity of others rather than selfConfident communicator, able to present information in a non-aggressive and candid mannerAble to maintain a flexible work schedule to accommodate business needsMinimum Requirements:5+ years of progressive leadership; 3 years at Director level preferred7+ years of sales and customer service experienceExperience in multi-unit suite or group salesPreferred: College DegreeHospitality industry experience strongly preferredEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside ofColorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.
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