Job Summary:JOB DESCRIPTION –DEVOPS ENGINEER III, SECURE DEVELOPER SERVICESLocation: London Canada, USA, UKDivision: TicketmasterLine Manager: Secure Developer Services ManagerContract Terms: PermanentTHE TEAMA career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.The newly formed Secure Developer Services team has been tasked with supporting, maintaining and building the tools and services that developers would need to work on or secure their applications, our focus has been on what we already have, but now we need to grow our security posture within the organisation.THE JOB We are looking for an enthusiastic experienced full stack, DevOps based developer who can instil best practises and rapidly accelerate some of our projects that require software development focus.This position would focus on a number of large/medium scale projects coming up, such as the rebuilding of PKI, automating manual processes & building GUI/APIs to make the business more agile when it comes to security.The candidate would be directly involved from POC to production deployment of a set of components that are well tested, fully automated, well designed, highly monitored and customer focused. The candidate would also work with both internal and external stakeholders for definition of done requirements. WHAT YOU WILL BE DOING Participate in and contribute to the daily, weekly, sprint cycle team ceremoniesAssess and size effort associated with work backlog and participate in groomingBuilding front end web applications and putting together scalable backend solutions and implementing APIsWorking with customer teams on full feedback loop during development processCarrying out regular demo’sIntegrating with internal and external systems for data continuitySupporting complex multi region applications/services/serversYou will also be making sure that all the code you write will be testableSupport the full system lifecycle for automation and tools including the design, assessment, selection, commissioning, validation and implementation of systemsWork closely with peers to implement solutions that are scalable, secure and easily maintainedWork with systems and software engineers to develop and document requirements and functional specificationsWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)Strong background in both Software Engineering and SystemsCompetent in developing software in one or more of Python, Golang, Java, or Javascript (can create custom unit tests for application code)Experience in UI frameworks such as ReactStrong experience in supporting Linux and Windows servers in an enterprise environmentYou should have experience in maintaining, automating and optimising services (Secrets Management, Service Discovery)Exposure to designing and building APIsExperience implementing the CI/CD and observability toolchain, Yaml & BashPrevious experience of public clouds (AWS ,Lambda, API gateway, RDS and Terraform) and private cloudsExperience delivering large scale software in an enterprise environmentSecrets management experience, setup and using (Hashicorp Vault, aws secrets manager)Experience with automation tools (Terraform, Chef, Ansible)YOU (BEHAVIOURAL SKILLS/COMPETENCIES) Autonomous and proactiveStrong attention to detailSelf motivated, task oriented while creative in solution creating, energetic and tenaciousAble to work as part of a team as well as independentlyEnjoy working in cross functional and multidisciplinary teamsFlexible and pragmaticStrong organisational skills and time managementA desire to learn and use a broad range of skills in a highly complex environmentExcellent analytical, problem solving and resolution skillsA keen interest in new technologies and open sourcePassionate about automation and toolingCreate clear, concise and value-driven documentationStrong customer service mindset LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.
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