Job Summary:Unity in Diversity Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.Who are you?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on! The Role:Responsible for assisting daily operations and overall business objectives in the Restaurant..Responsibilities:Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relationsAssist and support restaurant/music hall staff in any of their job functions as neededConduct daily pre-shift in an upbeat and motivational mannerProvide clear and specific communications to the staffDirect interaction with Server Trainers/Blues Buster and traineesConduct 100% table visitsEnsure that service is up to HOB standardsAssist Manager on Duty in programming “specials” into micros systemAssist in perceiving and troubleshooting potential problemsAssist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out Blues Buster and bar staff at end of shiftGreet all guests promptly and courteously in a professional mannerResponsible for bank and adherence to HOB cash handling policyAssist in filling “change” requests from bartenders and serversMaintain HOB safety and sanitation standardsAssist other employees and departments as neededAttend pre-shift meeting conducted by Manager on Duty prior to start of each shiftCheck ticket counts with box office before shift beginsPerform daily liquor pulls for bar staffLog nightly sales and operational issues in Manager Log Book, either manually or onlineMonitor the labor cost of the shift, paying close attention to overtimeAccurate accounting close-out of special eventsChecking accuracy of labor system at the end of the shiftMaintain reservationsOversee parties/special events in the roomsQualifications:Required: TABC / Responsible Alcohol Awareness Training Certification or EquivalentAbility to work late hours3 years supervisory experience in high volume restaurant/music hall environmentWorking knowledge of restaurant operationsEntry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)Skill in leadership, guest relations, decision making and staff schedule maintenanceAbility to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tactHigh School diplomaPreferred: Point of Sales knowledge, preferably MICROSSome college or college degreePhysical Demands/Working Environment:Working environment is fast-paced, loud and stressfulPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniquesIf the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
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