eBay Inc. (Nasdaq: EBAY) is a global commerce leader that connects millions of buyers and sellers in more than 190 markets around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Founded in 1995 in San Jose, California, eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. In 2022, eBay enabled nearly $74 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.Position summaryThis high profile leadership role will lead the Consumer Selling (“C2C”) team. The role will be UK focused, but there will be the opportunity to collaborate with other markets.Consumer sellers are the foundation on which eBay was built -- they enrich our marketplace with their unique inventory, represent the bulk of our bustling seller community and further our ecosystem through the buy-sell flywheel. Improving the core experience for these sellers is a top focus at eBay, and we are committed to creating a best-in-market proposition. The individual will be responsible for driving efforts to retain eBay’s market leading position in consumer selling in the UK.The Role This role will be instrumental in designing and executing a transformational plan of the UK C2C business as well as hitting overall UK customer & sales (GMV) targets and optimizing the existing foundational experience for our community of sellers and buyers. Ensuring a constant focus on the transformational plan will require collaboration with a number of functional specialist teams, such as Pricing, Product, Shipping and Marketing. Responsibilities include :Designing and implement new pricing & incentives strategies to encourage listingLaunching new-value added services to support consumers sellers that are looking to scale Optimising end-to-end selling experience to create a simpler and more trusted marketplace Leveraging marketing channels and support the launch of new campaigns that reach existing & lapsed eBay sellers, as well as buyers of consumer productsUnderstanding the consumer seller in depth in order to constantly be pushing to develop and improve our overall propositionLooking for opportunities to scale improvements beyond UK to other countriesThis role also requires the ability to deliver against UK customer & sales targets. For example :Meeting the goal is to ensure ebay UK remains the number one place to sellMeasuring weekly, monthly and quarterly performance against metricsMaintaining a continuous and deep understanding of market and competitor dynamicsYou will also lead a small, high performing team and ensure that they are delivering the C2C agenda across all areas. This role will also be part of the UK Leadership Team and drive a key role in delivering our UK plan being a visible member of the team and participating in a range of meetings on a regular basis.About you …- Customer focus & ability to combine with data: past experience in driving business transformation through high quality customer insight. The ability to bring a strategic vision to life that improves the experience for our customers. - Highly results driven: experience in running a business unit that requires a combination of planning & strategy development, as well as operational execution. - Commercial acumen: experience in achieving customer & commercial objectives - Leveraging a matrix to achieve outcomes: experience in working across and influencing a matrix both in country & globally - Leadership: able to develop a small, close knit team with experience across a range of levels, driving diversity of thought and an open and trusted culture. Able to lead a larger extended operational team, working across the matrix. - E-commerce - you will have a strong background in e-commerce with experience working at exec level and with product teams on a strategic and operational level. Marketplaces plus exposure leading a transformational plan would be an advantage!- Standout communication - you can bring a strategic vision to life and be confident communicating at a rage of levels - Focus - you are able to deliver the key deliverables and track progress BenefitsBenefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/#LI-FG1eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes residents of Colorado, Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
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