Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.About the TeamTeam is divided into Product Management and Product Development. Your main responsibility will be to successfully deploy our CRM solutions to our global business operations team. Working closely with various partners, both within the business and the CRM team, you will ensure that the project stays on track and within scope. We are looking for a dedicated and communicative professional who can thrive in our collaborative culture. The ideal candidate should be a self-starter with experience in marketplaces and technical domains.Joining eBay means becoming part of a passionate community that fosters an ambitious and dynamic work environment. As a valuable member of the eBay HIVE CRM team, you will play an integral role in our growing organization, providing support to our seller organizations worldwide. We encourage passion, courage, and innovation by developing innovative solutions that automate processes and enhance operational efficiency. If you are seeking a unique opportunity to advance your career, we would love to connect with you.Key Responsibilities:Serve as the authority for our Salesforce CRM implementation, providing technical guidance and leadership throughout the product lifecycle.Design and oversee the implementation of scalable, reliable, and secure CRM solutions that meet business needs, considering factors such as performance, maintainability, and usability.Evaluate and select appropriate technologies, frameworks, and tools, ensuring compatibility and integration with existing systems.Develop and maintain the architectural standards, best practices, and governance framework for our CRM implementation.Provide guidance and technical expertise to development teams throughout the software development lifecycle, including requirements gathering, technical reviews, design, coding, testing, and deployment.Proactively perform system analysis, design reviews, and performance optimization to deliver robust and efficient solutions.Identify areas within the system design that can be improved and implement enhancements to optimize system performance and user experience.Stay updated with the latest updates, features, and industry trends in Salesforce and other CRM solutions to provide recommendations for continuous improvement.Collaborate with cross-functional teams, including business analysts, product owners, administrators, and developers, to ensure seamless integration and alignment with overall business objectives.Required Competencies & Qualifications:Extensive experience in Salesforce or similar CRM implementations, configuration, and customization, with a focus on complex enterprise-level projects.Demonstrable experience as a Technical Architect, demonstrating the ability to design and deliver complex CRM solutions.Understanding of Salesforce development technologies, such as Apex, Visualforce, Lightning Components, and Salesforce APIs.Experience with data migration and integration using Salesforce Data Loader, APIs, and middleware tools.Solid understanding of web technologies (HTML, CSS, JavaScript) and web services (REST, SOAP).Excellent problem-solving and analytical skills, with the ability to translate complex business requirements into scalable technical solutions.Salesforce certifications, such as Salesforce Certified Technical Architect (CTA), are highly desirable.Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/#LI-NG1#LI-RemoteeBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes residents of Colorado, Hawaii and New Mexico. 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