Collections Lead

Pursue payment of invoices and related credits, debits, cash on account, etc. for assigned accounts.Resolve client issues and disputes, directing appropriately to initiating departments for timely resolution.Articulate communications through phone calls, emails and dunning letters.Review new customer contracts and provide credit approval where appropriate, or work internally to resolve issues which may cause accounts to be placed on credit holdAct as a mentor to the collections team, provide advice and hands-on support with their accounts, as needed.Assist the manager with regular AR update meetings with other internal departmentsManage major account reconciliationsLead the team’s involvement with regular Workday system testingRead A/R aging reportsProcess/post A/R correctionsOrganize time to prioritize the processing of activities in a timely mannerCommunicate problems to managementActively seek continuous self, department, and company improvement.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.