In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
We are looking for an experienced Principal Product Manager to join our Product Organization at Smartsheet, working on our customer onboarding experience. Onboarding is a customer’s first impression of the Smartsheet product and has the opportunity to build strong customer loyalty and kickstart the flywheel.
Join us and help these businesses leverage the potential of their workforce and mobilize their talent.
You will report to the Sr. Director of Product Management and can be based remotely or at our Bellevue, WA Headquarters.
You Will:
Define a vision and strategy for our onboarding product experience informed by company objectives, customer needs, and industry best practices
Partner with technical and product leaders across Smartsheet to align strategy and platform investments and work closely with design and engineering to create compelling, high-quality customer experiences
Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
Partner with research, product design, data science, marketing and analytics teams to run quantitative experiments and analysis to test hypotheses and iteratively develop product capabilities
Communicate strategy, platform health, capabilities, winning and losing experimentation, and insights to a wide audience
Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area
Support other duties as needed
You Have:
10-12+ years of product management experience
Experience partnering closely with design, user research and marketing teams. Successfully delivered a delightful user experience with high-scale platforms
Data-driven mentality with a focus on metrics, analytics and experimentation
Experience delivering highly-complex consumer or enterprise software products from inception to launch in a B2C or B2B setting
Experience with agile development processes and frequent product releases
Excellent written and verbal communication skills
Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers
Perks & Benefits:
HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
Equity - Restricted Stock Units (RSUs) with all offers
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Smartsheet provides a reasonable range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $205,200 to $280,800 | All other US States: $190,000 to $260,000
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!
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