Software Technology Asset Manager
at Smartsheet
Bellevue Wa- Hybrid Role
Smartsheet is looking for a Software Asset Manager with a technical background combined with a strong understanding of technology asset management processes and procedures. We are looking for someone who is passionate about technology and will help Smartsheet manage and optimize its Software Assets more effectively.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
This position reports to our Manager, Technology Asset Management and is based at our Bellevue office
You Will:
Perform daily management of IT software related tickets / requests in our asset management system & SaaS solution
Maintains and manages Internal Software catalog within Service Request Portal.
Manage and Process Software Renewals on a regular basis, utilizing and maintaining the software renewal calendar
Communicates and Partners with Corporate A/P and Procurement teams regarding Renewals, PO’s and invoice process for all Software purchases
Works with vendors to identify and negotiate pricing and availability, resolve discrepancies, expedite orders, and maintain ongoing relations
Works in conjunction with IT and suppliers to identify new software products and changes to existing products to be sourced
Maintains software license compliance and positions throughout each software lifecycle including: deploy, manage, harvest, retire
Partners with all departments to ensure Software for new employees and exiting employees are coordinated, assigned & licensed
Generates and distributes various reports, including software compliance reports and performs trend analysis reports
Executes and maintains documentation of procedures, processes, and reports concerning software management/ licensing issues and adheres to audit standards
Transmits purchase orders to vendors, and confirms that orders are tracked and have been received on the necessary timeline
Takes part in other ITSM processes or, as required, perform as a backup to maintain operational activities
Coordinates with other departments to ensure current service and hardware offerings are up to date with departmental needs
You Have:
4+ years experience working with a CMDB, Asset Management database & SaaS tool the specific business services that it supports
4+ years of ITSM tool experience (ServiceNow, BMC, Freshservice)
Strong knowledge of IT Software & Hardware
Understanding of ITIL & ITAM methodology
Strong vendor management and communication skills
Strong knowledge of IT Service Management processes
Strong ability to carry out assigned tasks independently with minimal supervision
Excellent at performing multiple tasks at the same time without error
IAITAM Certification, such as CSAM, CHAMP and CITAM
Perks & Benefits:
HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
Equity - Restricted Stock Units (RSUs) with all offers
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
15 days PTO, plus Incidental Sick Leave
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative—join us!
Smartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $97,200.00 to $140,400.00 | All other US States: $90,000.00 to $130,000.00
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