Accounts Payable Specialist

Overview PagerDuty is building out its global Accounting and Finance function and is looking to hire an accounts payable professional for the position of AP Specialist (individual contributor). We are looking for someone who will support the finance department by scaling our company’s global accounts payable function. The Accounts Payable Specialist will be responsible for increasing efficiency and accuracy in our accounts payable process by using our current processes and ensuring standard methodologies as we implement new processes, systems, and tools. The Accounts Payable Specialist role is that of an individual contributor on the P2P Team and reports to the Accounts Payable Manager.  Key Responsibilities Independently, accurately process between 300-400 invoices each month; PO and non-PO invoices Facilitate payments and control expenses by processing invoices in Coupa, our tool for facilitating the P2P process as well as supplier management from onboarding to networking Own the organization and maintenance of the AP inbox to ensure inquiries are answered and processed expeditiously within established SLAs Act as a liaison between internal business users and suppliers to successfully facilitate correct and timely payments and independently resolve invoice issues and disputes expeditiously within established SLAs   Answer inquiries in an efficient and courteous manner, expeditiously within established SLAs  Maintain complete and accurate accounts payable reports and files, providing insights into trends or process improvement opportunities where possible Reconcile and analyze accounts, as required to ensure accuracy of records, payments, and liabilities Assist with monthly cash forecasting processes to inform decisions of other functions around money movements and contracting  Review and process expense reports in Expensify for up to 250 users monthly Independently complete AP metrics reporting to provide signals that the business needs to look deeper into its process Perform other duties as assigned Basic Qualifications Bachelor's degree in Business Administration or similar program, or equivalent experience 3+ years’ experience successfully owning the end-to-end completion of  full cycle accounts payable and expense reports, including invoice entry 1+ year of experience with accounts payable systems  Working knowledge of Full Cycle Accounts Payable and Generally Accepted Accounting Principles Proficient with Excel, Google Suite products  Ability to communicate clearly and professionally to all levels of the company and external suppliers Preferred Qualifications Experience in the tech or comparable industry with the ability to operate in a fast-paced environment Experience with the Coupa P2P system, CoupaPay, and NetSuite Experience with automation applications such as OCR Not sure if you qualify? Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you. Where we work PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those cities and Chile. We offer a hybrid, flexible workplace, while also providing ample opportunities for in-person and virtual connection with your fellow Dutonians.  How we work Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture. Champion the Customer | Put users first to design great products and experiences. Run Together | Build strong teams that amplify our impact on users. Take the Lead | Disrupt and invent to be the first choice for users. Ack + Own | Take ownership and action to deliver more efficiently to users.  Bring Your Self | Bring your best self to build empathy and trust with users. What we offer One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.  Your package may include: Competitive salary and company equity Comprehensive benefits package from day one Flexible work arrangements ESPP (Employee Stock Purchase Program) Retirement or pension plan Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Generous paid vacation time Paid holidays and sick leave Paid volunteer time off - 20 hours per year Bi-annual company-wide hack weeks Mental wellness programs Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge About PagerDuty PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.  Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time. PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.  Go behind-the-scenes @pagerdutylife on Instagram. Additional Information PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.