Strength in Trust
At OneTrust, we exist to unlock every company's potential to thrive by doing what's good for people and planet. Using cutting-edge technology and a real-world approach to privacy, GRC, ethics, and ESG, we’ve created a no-nonsense platform to help supercharge the global push for Trust Intelligence.
The Challenge
We are looking for an experienced and dedicated Salesforce Administrator. The ideal candidate possesses hands-on SFDC configuration skills, with a particular emphasis on solution design and flows. This role will be involved with projects, small enhancements, troubleshooting bugs, and occasional project management. He/she must possess a service-oriented demeanor and a passion for working with Salesforce technology (and platform partners).
The Mission
TechnicalCreating and managing custom objects, which are specific data structures unique to the organization's needs, using the Salesforce Object Manager.
Designing new page layouts using the Lightning App Builder to provide a customized user interface for different user profiles.
Configuring custom fields and formula fields using the Salesforce Field Builder to capture and calculate information in a specific format.
Setting up validations and creating email templates using the Salesforce Process Builder and Visual Workflow to automate business processes.
Developing and managing Flows, which are automated sequences of actions that users can trigger in response to certain events, using the Salesforce Flow Builder.
Creating Lightning Pages using the Lightning App Builder to provide a modern, responsive user interface for different user profiles.
Working with Custom Metadata Types and Custom Settings to create reusable data elements that can be easily maintained and deployed across different Salesforce environments.
Managing Managed Packages, which are collections of pre-built functionality and code that can be installed and configured in Salesforce.
Additional Responsibilities
Designing and documenting a flexible, scalable, and robust state-of-the-art architecture for Salesforce Sales Cloud, CPQ (Configure, Price, Quote), Revenue Cloud, E-commerce, and Partner systems using Salesforce Architecture Designer.
Understanding the goals of stakeholders in Marketing and SDR/BDR teams and scoping the technical elements within Salesforce needed to achieve the project goal. This may involve configuring multiple flows spanning different objects.
Evaluating the scalability of proposed configuration changes to ensure they can handle future growth and changing business needs.
Providing advanced support for Salesforce requests and escalated administrative needs of users, which can include managing Epics (large bodies of work that can be broken down into smaller items), Tasks, Spikes (temporary work items to explore unknowns), Stories, and Bugs using the Salesforce Agile Accelerator.
Overseeing Quality Assurance (QA) and User Acceptance Testing (UAT) for large deployments using the Salesforce Testing Framework.
Keeping up to date with Salesforce releases, features, and best practices and making recommendations to management regarding their implementation.
Acting as a role model and mentor to team members with less experience, providing guidance and support on technical and non-technical aspects of Salesforce Administration.
You Are
You are able to effectively communicate with stakeholders and maintain good working relationships with them. You are also able to scope internal customer requirements into scalable technical designs and lucidchart diagrams. The solutions you design do not reach System Governor limits, or reduce our proximity to them. You also show mastery of the following:
Salesforce Flows and know when to use a Before Save, After Save, Before Delete or Scheduled Flow, and when something should be in an Apex Trigger or Class rather than Flow.
Ability to QA configuration in a developer sandbox, promote it to a full copy sandbox for UAT, then release to Production
Complex Formula writing - able to write formulas for formula fields, validation rules, entry criteria, etc. that follow best practices and utilize the fewest characters to achieve the goal
Your Experience Includes
4+ Years experience in a Salesforce Advanced Admin role
Bachelor's degree
Acknowledged expert in their designated offering. Demonstrates full competency and knowledge of two or more offerings within the function (CPQ, Service Cloud, Salescloud, etc)
Proficiency in Salesforce Flows and Salesforce Process Builders
Proficiency in writing Salesforce Validation Rules & Formulas
Extra Awesome
Experience working at a startup
8+ Years experience in a Salesforce Admin role
Expert knowledge of Flows, process design, etc. and able to recommend best practices
Working knowledge of Partner Relationship Management Tools, Service Cloud, Einstein, and adding AI to salesforce
Experience gathering requirements for Salesforce configuration
Benefits
As an employee at OneTrust, you will be a part of the OneTeam. That means equity, bonuses, unlimited PTO, and 100% paid medical benefits (and that’s just the beginning!).
Our employee rewards philosophy spans mental, physical, and emotional well-being because we want our people to succeed both in and out of the office. Some benefits differ depending on region, but here’s what you can expect from our OneTeam Total Rewards Program:
Competitive Compensation: We offer top pay for top talent with competitive total packages including equity for all, performance bonuses, and retirement savings with match. We’re also committed to fair and equitable pay practices.
Workstyle Flexibility: At home or in the office, we trust you to get the job done. Our people have the option to work in the office, fully remote, or a hybrid based on their role. G o green with commuter program discounts and in-office perks.
Career Development: You’re not just joining any company; you’re joining the company that built the category-defining software platform for trust. You can become an expert and earn industry certifications with training and exams paid for by us and access to our learning & development program and guest speaker series.
Employee Recognition: We celebrate our accomplishments the best way we know how – together. Our people are invited to attend employee appreciation social events (including our awesome annual holiday party), participate in ticket giveaways for local city events based on your home office location, and celebrate one another through our #CheersforPeers channel.
Focus on Wellbeing: Take the vacation or volunteer - we have unlimited PTO globally. You’ll also have access to ClassPass memberships, generous company holidays and your birthday off, paid sick days, Employee Resource Groups (or, as we call them, Employee Trust Groups), and other ways to get connected or support company diversity, equity, and inclusion goals.
Health Benefits: No package is complete without great health benefits. This role may receive company-paid employee healthcare premiums, parental leave, and access to mental health benefits and employee assistance programs. Specific benefits differ by location, so please check with your recruiter to specify what this role will receive.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Resources
Check out the following to learn more about OneTrust and its people:
OneTrust Careers on YouTube
Your Ultimate Guide to Careers at OneTrust
@LifeatOneTrust on Instagram
View Original Job Posting