Senior Director, Talent Development

Senior Director, Talent Development   Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job We are seeking a leader who will own the strategy, design and execution of Twilio’s learning and leadership development experiences. The Senior Director of Talent Development will lead the talent and leadership development team to design and build solutions that amplify the talent development experience to better identify, grow, and retain our leaders and talent in a remote environment. Specifically in the first year focusing on: Optimizing our Performance and Talent review processes to identify talent Building Career Development Frameworks to define role expectations and career opportunities Designing and developing a complete leadership development offering to grow our leaders Operating our Learning Services & systems at scale to meet the needs of Twilions, Teams and Twilio Responsibilities In this role, what you’ll do: People Leadership: lead, coach and develop a team to create even greater breadth and depth in Talent Development programs and processes. Strategic and Scalable Program Leadership: design and implement pilot programs; create program vision, measurement approach, project plans, change management plans, while planning for global scalability and alignment to our Twilio Magic values. Scope includes: Performance Management, Talent Planning, Succession Planning, Manager Development, Leadership Development, and Learning Systems. Learning and Development: Drive data-driven development approaches for all employee segments, with emphasis on equipping our people leaders to help all Twilions thrive. Enable digital/virtual learning through our LMS and other virtual platforms.  Stakeholder Management: Build trusting relationships, work closely with HR Business Partners, People team COEs, and business leaders – tailoring learning programs from individual contributors through executives, and building or iterating on talent development processes.  Qualifications  Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 12+ years of experience in Leadership, Talent and/or Organizational Development; 5+ years in a leadership capacity where you created global strategies, built a high performing organization, and delivered proven leadership development impact; Strong executive presence and the ability to influence and align the executive team; A thought leader in the leadership development field with a natural curiosity for leveraging leading edge practices across multiple fields and industries; Extensive experience building and facilitating talent development solutions across multiple modalities and a deep knowledge of talent assessment methodologies and tools; Ability to navigate horizontally in the organization and create strong collaborative, cross-functional relationships; Strong communication and stakeholder management skills. Desired: Broad global experience; Executive coaching experience desirable; An MBA or masters in leadership, organizational psychology or a related field preferred. Location  This role will be remote, and based in the USA. What We Offer There are many benefits to working at Twilio, including competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions . *Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado: $193,760 - $235,000. Based in New York, Washington State or California (outside the San Francisco Bay Area): $205,200 - $250,000. Based in the San Francisco Bay area, California: $227,920 - $275,000. This role may be eligible to participate in Twilio's equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.    Twilio is proud to be an equal opportunity employer.  Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at  accommodation@twilio.com .