Sales Development Manager

About Us Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at  diligent.com . Position Overview The Sales Development Manager is responsible for leading and directly managing our Sales Development team. This is the perfect role for an ambitious Manager who is excited by the prospect of providing hands on leadership to the team, whilst balancing the achievement of team targets within region by providing guidance and expertise on prospecting and lead qualification methodologies. The Sales Development team are tasked with prospecting, lead qualification and setting up appointments for the Sales team to pursue and ultimately sign new clients. This is a great role for a passionate Manager looking for the autonomy to help grow the business with a solution-oriented and analytical approach. Key Responsibilities Partner with the Marketing team regularly to ensure the appropriate number of leads are being delivered. Proactively identify which campaigns are working, and not working. Manage a team of Sales Development Representatives, driving career growth through effective mentoring and coaching. Provide excellent leadership and inspire the team to achieve and exceed their goals Create and maintain and outbound strategy for setting meetings not driven by Marketing. Monitor all sales leads and opportunities between Diligent brands to ensure duplicate sales opportunities do not occur. Maintain all Salesforce reports to ensure leads are being followed up on in a timely manner and conversion rates are at an appropriate level.   Play an active role in the recruitment and onboarding of new Sales Development Representatives. Manage and organize allocation of team attendance at conferences/meetings. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Required Experience/Skills: 1-2 years+ experience in Sales and Sales Development, including proven success with managing teams.  A demonstrated understanding of sales processes and building outbound Sales Development models. Demonstrated ability to articulate unique proposition of the product and obtain product knowledge. Demonstrated ability to communicate effectively with senior level executives. Excellent presentation skills both verbally and written. High energy with a positive attitude. Has achieved results in a competitive and metrics driven environment. FSLA Status: Exempt What Diligent Offers You   Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.  Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.  Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.    We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.