GTM Research Analyst

About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Our Marketing team has an opportunity like no other! With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy. Your Role Dialpad is looking for a Go-to-market (GTM) Research Analyst who will sit on the Marketing team and assist in delivering high quality pipeline through research and actionable account intelligence. This role will fuel targeted marketing programs driven from various channels, but also aid in Sales and SDR outbound campaigns. What You'll Do: Primary support for Marketing, Sales, and SDR functions through research and analysis of our customers, prospect accounts, leads, market trends and competition. Work with various 3rd party partners to determine and carry out research projects Leverage data from internal and external sources to provide insights around business problems and issues potential prospects are facing  Continuously log and update findings in SFDC, providing visibility for all teams  Leverage various intelligence gathering methods, including reviewing call scripts from Sales and SDR teams on identified target accounts Monitor various industry publications, annual reports, and other written materials to review and summarize the data, providing actionable insights to both Marketing and Sales teams  Other research or Sales/Marketing support as deemed necessary Skills you’ll bring : Bachelor’s degree At least 2 years of relevant work experience in B2B tech or market research Strong organization, problem-solving and follow-through skills Excellent oral and written communication skills including listening and presentation skills Ability to collaborate/cooperate with cross functional teams Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.  Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.