Showroom Host

Who We Are Babylist is the leading vertical marketplace and commerce destination for baby, driving purchase decisions for more than 8 million people each year. Utilizing robust proprietary data, patented technology, and unbiased editorial guidance, Babylist recommends expert-tested products to those starting their parenting journey so loved ones can offer their support. Babylist registries connect new parents and their community of family and friends who help plan, prepare, and shop for a child's arrival. Babylist is the generational brand in baby, leading the $67 billion baby products market as the trusted go-to solution for growing families. To learn about Babylist’s registry options, editorial content, and more, visit  www.babylist.com . Our Ways of Working We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees. Due to the nature of this role, we would expect someone to be onsite in Beverly Hills, CA. We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually. What The Role Is Babylist is launching a new showroom in Beverly Hills and we’re looking for motivated Showroom Hosts to help spearhead the Babylist Showroom and Boutique experience. The Showroom Host will play an essential role in helping our guests feel more informed and prepared for their Babylist journey – whether the guest is expecting or celebrating someone who is.  This role will also assist the store leadership team with day-to-day operational tasks to make sure the Showroom and Boutique are operating to their highest potential. The Showroom Host reports to the Sr. Showroom Manager and works closely with the rest of the Showroom and Boutique team. As a Showroom Host, you will be responsible for providing guests with product information and recommendations, assisting with purchases, and ensuring a smooth and pleasant experience from start to finish. Who You Are You have a minimum 6 months experience in a retail or guest service role  You are highly motivated and exude an energetic, friendly, and upbeat attitude You have a passion to deliver the very best in customer experience and do so by creating genuine and warm connections You work well with others and believe in the power of teamwork and collaboration  You have excellent communication skills both internally with teammates and externally with guests  You thrive in a dynamic environment and can manage multiple tasks You have strong problem-solving and decision-making abilities You are flexible with availability and open to work varied shifts including nights, weekends, and holidays  You are able to lift and carry 25-30 lbs and able to stand 8-10 hours How You Will Make an Impact Be a Babylist ambassador by delivering exceptional service and helping guests navigate the showroom and boutique experiences Answer guest questions and help them select and register for products by listening to their needs and leveraging product knowledge Participate in ongoing training and education to maintain knowledge of product features, benefits, and safety guidelines Operate the point-of-sale system and process guest transactions accurately Support the guest experience as needed with retail systems and tools, and knowledge on Babylist registries  Assist in showroom operations such as inventory receiving, visual merchandising, and upkeep of showroom and boutique maintenance Meet and exceed sales goals and performance metrics, including guest satisfaction, revenue targets, and product knowledge proficiency Collaborate with the Showroom team on ways to constantly improve the Babylist showroom and boutique experience  Why You Will Love Working at Babylist We build products that have a positive impact on millions of people’s lives We work at a sustainable pace which means work/life balance is a real thing here We believe technology and data can solve hard problems  We believe in exceptional management  We are an antiracist organization and doing the work to support differences of all kinds We offer competitive pay and meaningful opportunities for career advancement We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $21.00/ hour. In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.   If you have a passion for delivering exceptional guest service, a proven track record of sales success, and a desire to grow with our team, we encourage you to apply for this exciting opportunity.