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An overview of this role
A newly created role at GitLab, we're looking for an experienced Technical Program Manager to join our Infrastructure team and work on org-wide projects. Reporting into the VP of Infrastructure & Quality, and partnering with people from Senior Directors through to Engineers - you'll plan and execute complex infrastructure projects across Engineering and Product. This is a high impact role as you will be directly affecting the infrastructure supporting gitlab.com, as well as have the opportunity to help define and build the TPM role/function at GitLab. You are someone who has likely worked on a platform on the size of, if not larger than gitlab.com - you will know what challenges we're going to face and how we can mitigate those.
This is a 100% remote position, with a preference for someone based in the Americas timezone.
You can read much more about the Infrastructure department and their goals here.
What you'll do
Establish a reliable and visible cadence for initiative reviews, decision making, prioritisation and staffing management.
Manage Infrastructure programs, define milestones and success criteria, staffing allocation to ensure successful on-time deliverables.
Identify and coordinate the interdependencies among programs, products and other critical initiatives across departments.
Lead strategic planning with direct influence over staffing decisions, project timelines and planning stakeholders.
Define acceptance criteria for solutions, value proposition and milestones for execution; Validate prototypes with partners and iterate solutions as needed to deliver value
Develop repeatable, scalable, efficient, and effective processes.
What you'll bring
Deep understanding of planning and executing complex programs that span multiple engineering teams through the software project lifecycle.
Strong experience leading large scale cloud SaaS deployments
Demonstrated experience leading projects at a massive scale, equivalent to or larger than GitLab.
Experience with complex software infrastructure systems including compute, storage, data migration, capacity, load balancing and software defined networking.
Demonstrated experience influencing stakeholders at all levels
About the team
The Infrastructure Department enables GitLab (the company) to deliver a single DevOps application, and GitLab SaaS users to focus on generating value for their own businesses by ensuring that we operate an enterprise-grade SaaS platform. The Infrastructure Department does this by focusing on availability , reliability , performance , and scalability efforts. These responsibilities have cost efficiency as an additional driving force, reinforced by the properly prioritised dogfooding efforts.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote , asynchronous work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Colorado/Washington pay range $114,800 — $221,400 USD California/New York/New Jersey pay range $114,800 — $246,000 USD
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
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