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Company Overview:
Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications. To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.
Opportunity Overview:
The Sr. Clinical Program Manager, Implementations is a crucial role in our organization. In this role you will support creation, development, and continuous optimization of innovative clinical programs that deliver cost and quality outcomes by leading pilot and launch of clinical programs for new clients. The role is client-facing, requiring regular facilitation and clear communication around pilot schedule, roles and responsibilities, progress, and results.
This role offers tremendous opportunity for an energetic, highly organized person to make an immediate impact on the growth of Cohere. Reporting to the Senior Director of Clinical Programs, you will work cross-functionally with Medical Directors, Operations, Product, User Experience, Client Success, Trend Innovation, and Trend Analytics teams in support of our larger clinical strategy. The work will be fast-paced with evolving needs - requiring flexibility, emotional intelligence, curiosity, and grace under pressure.
Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
What you will do:
Support creation, development, and continuous optimization of innovative clinical programs that deliver cost and quality outcomes
Support development of business cases justifying innovation opportunities
Lead pilot and launch of clinical programs for new clients
Design pilots enabling key learnings and risk mitigations; create, maintain, and enforce a detailed schedule for pilots; designate clear roles and responsibilities among stakeholders; regularly report progress and results to clients
Collaborate with Medical Directors to act as clinical subject-matter experts and ensure clinical integrity of pilots and implementations
Collaborate with Operations team to ensure pilots and launches are implemented on schedule and on budget
Regularly communicate progress and results to internal and external stakeholders
Facilitate client meetings by creating agendas and meeting content and maintaining and communicating detailed notes
Your background & requirements:
Bachelor's degree required (Preferred: MPH, MHA, or other healthcare-focused post-graduate degree)
5+ years health solutions experience in health systems, health plans, top tier consulting or growth stage companies serving health systems or health plans
Deep understanding of Inpatient/Outpatient UM; expertise on inpatient acute hospital or outpatient patient flows, provider-payer workflows, and revenue cycle management
3-5 years of experience in Clinical Program piloting and implementation
Deep understanding of healthcare data and excellent analytical abilities; comfort with Excel, Tableau, SQL
High level of executive presence proven track record interfacing with external key stakeholders to achieve performance objectives
Excellent written and oral communication skills, including developing effective presentations and communicating expectations / accountability
Demonstrated track record of delivery and continuous process improvement
Strong leadership capabilities and ability to initiate and maintain cross-team relationships
Proficient in using a Mac, Google applications, Jira, and Confluence
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
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