Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation , you will also work for a company focused on making a positive impact on its customers, employees, and communities. The Role The vision of the Link product family is to connect life sciences with key people to improve research and care. Key account managers in pharma use our software product Link for Key Accounts to gather intelligence for driving customer-centric innovation and long-term sales. As our team lead, you guide and develop a remote team of approximately fifty researchers that identify Key People, while following compliance and quality standards. You will design production processes and drive process improvements as well as technology improvements. You are fully responsible for your team when it comes to its performance (efficiency and quality). To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, methodical, and socially skilled. You communicate effectively with managers, analysts, and researchers. We care about a great cultural fit. You should enjoy working remotely and at speed in multicultural teams. If you are excited about leadership, operations, and working for a fast-growing tech company, we are the optimal fit. Overall, this is an exciting opportunity for someone with strong leadership and operational skills to make a significant impact in the life sciences industry. What You'll Do Lead a team of around 50 researchers and scale the team to around 70 researchers Implement impactful quality and efficiency projects Build a dynamic, proactive, and high-performing team Own your team’s KPIs and its performance Collaborate with the engineering teams on process automation Escalate all risks and incidents early and unambiguously Develop a positive team culture of high engagement, excellent quality, and fun Requirements University degree in a business-related field (e.g., business administration, industrial engineering, information systems, operations, and supply chain management) Proven knowledge of business process design, management, and optimization 3+ years of working experience Comfortable working remotely in an international environment Nice to Have Connection with life sciences (education or professional experience) Perks & Benefits Opportunity to work in a diverse and international workspace Personal development budget Life insurance Charity bonus Pension bonus Fitness reimbursement #RemoteHungary Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. Apply for this job
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