RTSM Configuration Consultant

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation , you will also work for a company focused on making a positive impact on its customers, employees, and communities. The Role Veeva Systems, a leader in cloud-based solutions for the global life sciences industry, is looking for a Configuration Consultant to join our RTSM (Randomization and Trial Supply Management) team.   The Configuration Consultant will configure RTSM projects based on the agreed-upon study requirements quickly and with the highest quality. This position requires great attention to detail. This is a full-time, exempt, position. Days and hours of work are generally Monday through Friday, 9:00 AM to 5:00 PM; however, hours are dependent on customer needs and deliverables. What You'll Do Work closely with cross-functional team members and customers to understand RTSM requirements Configure the RTSM based on customer requirements Lead design review meetings with customers Provide RTSM expertise and guidance in the RTSM design Manage and configure data integration solutions Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects Requirements 2+ year degree or equivalent experience 2+ years of customer service or other client relationship experience Proficiency in business software, including MS Office and Text Editing software Excellent attention to detail Nice to Have 1+ years of RTSM/IRT experience 1+ years in the Life Sciences industry Experience with Veeva Vault #RemoteCroatia Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. Apply for this job