#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:CrowdStrike Services is seeking a Platform Operations Specialist who would be responsible for the planning, deployment, field and operational support of the CrowdStrike platform and related applications. The Platform/Operations Specialist (Platform Specialist) will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow on customer support for the CrowdStrike platform & applications.Responsibilities and Duties:Deployment and Operations activities may include:Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike platform and associated applicationsTroubleshoot customer deployment issues across small to large enterprisesUtilize and engineer native and 3rd party software deployment technologiesInstall CrowdStrike software both remotely and physicallyDevelop scripts and processes around software deploymentPlan and report software deployment statusWork closely and collaboratively with customer information technology teamsLeveraging CrowdStrike applications (Spotlight and Discover as an example) provide support to customers in vulnerability and asset managementAssist customers with the integration of CrowdStrike into existing toolsAbility to travel up to 10% of the time Qualifications and Skills:5 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:Deep understanding of software deployment technologiesHighly knowledgeable on Windows, Mac, and Linux platformsWorking knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.Good communication and collaboration skillsBroad experience in computer and network systems securitySolid analytical/problem solving skills with capability to identify solutions to unusual and complex problemsHigh level of motivation; self-starter; results drivenPotential ability to travel on assignments for work (i.e. rotation at client site).Must have high level or native Japanese language communication ability (spoken and reading/writing) in addition to business level English.Experience in the following areas preferred:Operating Systems: Windows, Linux, MacSoftware Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExecScripting: PowerShell, Python, Perl, Bash, Batch#LI-JC1#LI-RemoteBenefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awards with option to participate in ESPP in eligible countriesCompetitive vacation and flexible working arrangementsPhysical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunitiesAccess to CrowdStrike University, LinkedIn Learning and JhannaOffices with stocked kitchens when you need to fuel innovation and collaborationBirthday time-off in your local countryWork with people who are passionate in our mission and Great Place to Work certified across Asia PacificWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com, for further assistance.
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