Channels Collections Specialist

Channels Collections SpecialistDescription -At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collection Analyst you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP Inc. and customer interlock and accelerating cash-flow.What will your day consist of?You will build a trusted relationship with the customers in your portfolio.You will analyse the payment trends of your customers in order to understand them and resolve issues by engaging internal partners.You will analyse and review the overdue debt.You will work together with other HP teams to identify and solve any problems that customers have in order to secure HP’s cashflow.You will maintain a close partnership with Credit Analysts, Sales and Account Management, various Operations teams and advise them on collection risks so that the best financial decision is taken.You will be leading and/or participating in business enhancement projects across countries/ regions.Who are we looking for?A strong collaborator with excellent English: excellent customer skills and incredible focus on trust and credibility to influence actionability to build relationship across teams and cultures, a unique voice and a talent to challenge status quo processes.An independent result-oriented professional with Drive & a creative power to meet continuous challenges of the role and proven problem-solving skills.An excellent Collection analyst with foundational understanding of collection and financial concepts.An individual with proven analytical skills coupled with willingness to continuously learn and solid computer literacy, curious to work with various technical tools to gain efficiencies.Typically, 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage.Job -FinanceSchedule -Full timeShift -No shift premium (Mexico)Travel -Not SpecifiedRelocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.