We are looking for a motivated Business Continuity and Resilience Manager to drive the company's global business continuity management program and to integrate processes into teams across the company. This position will work on program design: developing the documentation, testing, exercises and automation of business continuity and partner with the Infrastructure and Information Security teams in identification of mission critical assets and guide team in implementing their disaster recovery analysis and planning across the company. Additionally, this manager role will be responsible for organizing and maintaining the global business continuity program to ensure our teams, products, and technology platforms are prepared to respond to an incident that would require the activation of the business continuity plan. We are looking for somebody who is passionate about business resilience, a natural project manager, and is knowledgeable and driven to implement a robust program at a rapidly growing company. TWhat You’ll Be Doing Responsible for defining and supporting the business in completing business impact assessments.Coordinate Business continuity and Technology Disaster recovery drills and tabletop exercises, as appropriateImplement our BCM framework to assist the business in identifying risksIdentify critical systems, categorize based on enterprise and operational Risks that are crucial to the continued business operations in the event of a disasterWork cross functionally with leadership and teams across Clarivate to identify and prioritize remediation, and track completionEnsure cross-functional alignment with Infrastructure teams to maintain disaster recovery plans and metrics to ensure the security and integrity of company technology and data, and identify program improvementsOwn process-based remediation items identified in exercises, collaborating with partner teams to design new processes and policies that close gapsMaintain compliance with all standards, regulations, and requirements under COSO, AICPA, ISO Standards to support certification in SOX Compliance, SOC Compliance and ISO 22301Acquire and maintain current knowledge of international laws and country-specific nuances that can impact program implementationConduct training with business units to test operational resilience of programsCreate reports as needed for different levels of leadership, covering all aspects of BCPJob RequirementsAt least 7 years of experience in business continuity, disaster recovery, or related risk assessment and remediation at a technology or information services company with 3 years in leadership role.Bachelors/University level degree or equivalent in related business management or operations field required.Strong technical aptitude with project management skills, capable of learning emerging products and creating plans to support the business.Experience with AWS-built environments, SaaS provider architecture, and cloud-based disaster recovery methodologyOutstanding communicator and writer; experience with drafting project plans across multiple stakeholders, holding teams accountable to their deliverables, and producing final reportsFinely tuned ability to risk rank multiple high priority items and advocate successfully for technical teamsExperience in defining, implementing and ensuring risk-based standards, processes and procedures for responding to disruptions in business or IT operationsComfortable working in a fast-paced environment while still meeting deliverablesAdditional qualifications (Good to have)Business Continuity Certification (CBCP, MBCP, BCCE, etc)Knowledgeable and experienced in crisis management best practicesAt Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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