Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamOur Customer Success Platform team has the unique opportunity to develop the next generation of Workday’s foundational products supporting a customer base of more than 45 million. You will tackle exciting problems and influence teams across Workday as you conduct research to inform the design and development of our software products for Workday Implementations and Deployment. Thrive in our people-first culture and do your best work. Join us as we change the way millions of people work.About the RoleOur ideal candidate is comfortable in at least one research method and can demonstrate ability in several others. We are looking for someone who can illustrate skills connecting research insights to business and product solutions. We are looking for a researcher with a proven record of performing research projects and delivering on high quality, impactful insights. Building and maintaining strong, purposeful relationships with design, product, engineering, and research partners is essential. Areas of responsibility include:Plan and conduct user research studies, including usability testing, field studies, surveys, and interviewsDesign and implement research using appropriate methods for the project, timelines, and business needs.Build durable research insights that align with Workday design principles.Analyze data and findings to deliver actionable insights that inform business, product and design decisions. About YouBasic Qualifications: Masters' degree/PhD in anthropology, sociology, psychology, human-computer interaction (or other related field), or a minimum of 2 years experience conducting research.Knowledge and understanding of evaluative, generative, quantitative and secondary research methods, and proficiency in at least one research methodology.A strong familiarity with the product development process in a Saas/IT company.Other Qualifications:Track record of translating research into business impact.Effective interpersonal skills with experience presenting to diverse audiences.A flexible and effective influencing style.Ability to meet timelines.Self-starter and strong finisher with a positive demeanor.Excellent collaborator, at ease partnering with other researchers, designers, product managers, and developers.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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