Principal Partner Enablement Manager - EMEA
As a Partner Enablement Leader, you will work with the broader channel team and other regions enablement managers to execute and maintain partner enablement programs for Smartsheet Aligned Partners. Being a subject matter expert on Smartsheet core and advanced products is an absolute must as our partners will recognise you as a technical resource for their success. You’ll use that expertise to create and deliver a programmatic approach to upskilling our partner ecosystem’s sales, product and professional services delivery skills.
Job Responsibilities:
Support the Global Channel Program Lead in enabling and executing the Aligned Partner Program (e.g., support data collection, process execution and reporting)
Execute and manage the Partner Enablement program regionally and work with all key stakeholders to ensure the success of the program
Work cross functionally to build partner competency and skills via instructor led and web based training programs.
Facilitate learning sessions, including live in person content delivery, covering a broad range of Smartsheet content: Product, Technical, Use Case, Target Personas, How to Sell, Services Delivery Methodology and Program Enablement. Experience maintaining audience energy level with live and virtual events. Ease with multi-hour presentation formats.
Support Channel Account Managers during new partner recruitment cycles with product demos, API details, other core and advanced product expertise during new partner recruitment meetings with prospect partners.
Grade partner exams and challenges for pass/fail of Smartsheet proficiency across product, sales and solutions/implementation services accreditations.
Manage content in our partner relationship management tool to drive ongoing engagement and relevant information share to our partner ecosystem.
Build strong cross-functional relationships to achieve channel objectives and share best-practices across the partner ecosystem
Work closely with internal teams to ensure partner success across the Smartsheet domain (i.e., partner with internal learning and content owners, operational excellence, channel operations, marketing resources and sales teams)
Guide partners with their Solution Builds. Assist partners to overcome technical build obstacles to achieve successful client outcomes.
Requirements:
UK or Germany based
Experience with a services-centric partner community in B2B Software (e.g., Salesforce, ServiceNow, SAP, others)
Understanding of enterprise software Professional Services practice economics
Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements
3-5 years of experience in a technical field (e.g., consulting, software technical support, training, customer success, etc.)
Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment
High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
Proven ability to drive projects from concept through completion with minimal guidance
Strong communication & presentation skills (written, and verbal) with the ability to explain technical subjects to non-technical audiences in large enterprises
Strong desire for German and/or French language skills
Willing to travel (up to 25%) based on business need
Significant Experience using Smartsheet, Google G Suite, Adobe Creative Suite, or other comparable applications
Special Consideration for experience with Partners, Project/Program Management, and/or APIs
Perks & Benefits:
Employer-paid Private Medical and Dental, additional cost for family members
Lucrative Employee Stock Purchase Program (15% discount)
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + 8 Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks including a counseling membership, salary sacrifice options, commuter discounts, and your own personal Smartsheet account.
Teleworking options from any registered location in the UK (role specific)
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Germany, Costa Rica and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!
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