Job Requisition ID #23WD69715Position OverviewWe’re seeking an experienced and results-driven Content Design Manager to manage and lead a team of content designers. The Content Design Manager is a working manager who will additionally develop and implement successful content management processes, outline how the content management team will create deliverables, and guide content development and management by the team for projects. The Content Design Manager will also be a practitioner who will create, edit and manage content as needed for select projects.The Content Design Manager will bring a mix of strong management experience, technical writing experience, editing skills, content management process knowledge, design-thinking sensibility, and innovative product insights to the role. They will balance a user-centric perspective with the ability to move forward in a fast-paced environment. The Content Design Manager will work closely with design, engineering, product management and partner content management stakeholders to foster cross-functional and cross product content collaboration. Location: Novi, MI or Remote.ResponsibilitiesBe accountable for the development and management of clear, concise user interface text, in-tool messaging, conversational AI, training materials, service support documentation, and other technical documentation that delivers or enhances the employee experience Manage, coach, and grow a team responsible for content creation, review, and management to deliver a connected experience across web, mobile, chat and search platformsCollect requirements, prioritize work, and ensure commitments are delivered on time and in-scopeMix hands-on content design skills with leadership, working across functions, leading by example, and advocating for great content design as a driver of business successHelp the team balance tactical and strategic priorities, ensuring that content guidelines and processes are consistently used to maximum impact in the development of experiencesAccountable for the quality, consistency, and delivery of the content design teamContinue to mature and develop content design processes, and drive for a cohesive employee experienceReview, assess, and create content to develop a comprehensive and up to date library of content delivering the employee experience and set metrics to measure its healthIdentify team needs with regards to process, tools, documentation, etc., and implement or drive required changesHelp guide the content design team to develop appropriate frameworksProvide individual career growth and development for all members of the teamScope and execute programs, allocate projects appropriately to team members, foster team collaboration, remove barriers before they ariseLead and develop content designers of varying experience levels and skillsetsBe an advocate for content design and its business value to product developersDevelop and maintain relationships with internal stakeholdersCollaborate with stakeholders to orchestrate the right teams and deliver solutionsManage incoming content design requests and assign projects appropriatelyImprove processes and daily operations to drive increases in efficiencyEnsure consistent and appropriate use of voice, and tone throughout all contentParticipate as a content designer on key projectsAccountable for state of employee experience content libraryMinimum QualificationsA track record of leading content design teams through successful content implementations for productsComprehensive understanding of the full spectrum of content lifecycle and skills across all phases, including discovery, creation, review, verification, maintenance, and archivingDemonstrable experience of delivering content into web, mobile and chat agentsCan consistently demonstrate an insightful understanding of customer needs, the competitive landscape, emerging technology, and market trends and set an example of delivering high-value work for employees7+ years' experience in content design for user experience/product design projects, across web and mobile platforms in a fast-paced and cross functional design environment, preferably with 3+ years' experience working in, or with, tech companies3+ years managing content design teams in the development and successful shipment of high-quality productsUnderstanding of modern software development process and a clear sense how content design teams fit inFamiliarity with content management systems for web, mobile, chat and searchComfort in a fast-paced, highly dynamic environment with multiple stakeholdersExperience working across multiple product areas and uniting stakeholdersExperience with the creation of content design systems and componentization and reuse of contentStrong communication, storytelling, and presentation with confidenceClear and precise writing and communication skillsEmbrace and encourage diverse perspectives to inspire product thinkingMaintains a growth mindset of continuous improvementConsistent track record of coaching talented content designers to achieve their best performanceThe Ideal CandidateYou love it when content is perfectly suited to the needs of the reader and understand this is fundamental to a great experienceYou are excited about how content creators can leverage new technologies, like generative AI, including ChatGPT, to accelerate and supercharge content creationYou are a valued partner and an excellent collaboratorYou have solid negotiation and consensus building abilities needed to gain cross-discipline alignmentYou are a ‘player-coach’. You work hands-on to contribute your awesome design skills to the team and its projects#LI-ML1Click below to learn more about our benefits in the US.https://benefits.autodesk.com/ At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.Salary is one part of Autodesk’s competitive package. For U.S.-based roles, we expect a starting base salary between $110,200 and $178,200. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
View Original Job Posting