Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?This is a short term contract role for a duration of 12 months.Overview:As a Software Engineering Apprentice, you will join a team focusing on the development, delivery and monitoring of business-critical services in a global cloud deployment. You will be working in a fast-paced environment where continuous change and innovation are certain. This is an opportunity to be a member of a team with responsibility for production level service deployments and operations with global reach and maximum customer impact.What you will do:Design and implement the services that will support the team in accelerating their delivery to the CloudDesign and implement observability artifacts that will improve the capability of the team to monitor its services in the CloudCollaborate with engineering teams to identify and resolve pain points in the continuous delivery and monitoring executionWhat technology you will use:Back End: Javascript/Typescript for NodeJS, PythonFront End: Modern JavaScript UI Frameworks (React, Angular, jQuery, VueJs)Continuous Integration: Jenkins, GithubActionsObservability: Grafana, Loki, KibanaCloud Infrastucture: AWS, AzureAbout Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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