Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Description - ExternalAre you interested in working for a 5000+ global software company, doing extremely challenging and interesting work in sales? This is the role for you.What this role is:The Account Executive is a consultative sales professional, responsible for driving revenue growth and bringing in net new business from prospects and current customers. In this role, you will help to solve the business needs of prospects and customers with Genesys solutions. You will be responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline. You will support Genesys growth across different industries such as telco, government, manufacturing and retail.What this role isn’t:This isn’t a tick the box benefits position. You will demonstrate a commitment to excellence and strong quality results.It’s also not a “manage and don’t do” role. We are looking for a thoughtful leader and strategic partner to work in a hands-on style providing expertise around specific areas of interest, to discuss industry best practices and development of high-level strategiesWhat you’ll bring to the table:We are looking for someone able to lead through a passion for great CX, innovation, and commitment to results. Your consultative and selling experience is a key to succeed, together with your ability to communicate with all levels within customer or prospect’s large multinational accounts organizations.Your superior active listening skills will drive you to collaborate effectively alongside multiple team members, in an international and dynamic environment. Some details about what you’ll do:Manage Genesys Enterprise accounts through accurate quarterly forecasting, account resource coordination, account strategy, and planningDevelop and maintain competitive knowledge on industries and productsCollaborate with peers and management around ways to continually improve the sales processIdentify customer needs and effectively understand and respond to customer objectionsConnect client’s business objectives with Genesys offerings and solutionsNegotiate and close sales campaignsGuide customer and prospect corporate strategic initiativesBuild and expand relationships with Economic Buyer in prospect and customer accountsAssist in creating an environment of teamwork and continuous improvementMinimum requirements10+ years of previous business-to-business experience with a documented track record of success in complex and Consultative Sales Environment Business very fluent Italian and English.Proven record of meeting/exceeding established goalsStrong time-management and organization skillsExcellent written and verbal communication skillsFamiliar with Salesforce or other leading CRMs, Microsoft Office and particularly excellent PowerPoint skills Preferred SkillsUniversity degree Enterprise software or contact center industry experience Cloud or Saas based software salesAbout Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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