Supplier Manager

Supplier ManagerEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryThe Supplier Manager is responsible for maximising the value and supplier effectiveness across the GNIO services portfolio by ensuring that Equinix GNIO suppliers and their performances are managed appropriately to support the seamless provision and availability of quality products and services. The role will include development of the supplier management practice, creating dashboards and reporting on periodic KPIs & metrics to ensure and manage the overall effectiveness and evolving maturity of the supplier management practice across the GNIO service estate. ResponsibilitiesBuild, enhance and mature a strong Supplier management practice within GNIOEngage, influence, and evangelize Supplier Management practices with internal stakeholders to align technology service excellenceHelp team members of the organization grow their skills and experienceDrive Continuous Improvement culture and ownership across entire supplier management practiceEnsure that Equinix GNIO suppliers and their performances are managed appropriately to support the seamless provision and availability of quality products and servicesCreating and maintaining a supplier process, policy, and updated supplier informationManage R&M support contracts and and annual renewals across the GNIO supplier estate.Oversee supplier performance, cost, value-add and SLA adherence from a Service Operations perspectiveAct as a senior escalation point for Supplier related issuesKey DeliverablesRunning and participating in Supplier Management reviews and Quarterly Business reviews with other cross functional supplier management colleaguesDelivering Supplier Management reporting into Senior Leadership and the wider businessOnboarding / Offboarding Suppliers (both small and large scale service providers) across a range of Network products and services, carefully managing Service integrationGlobalising Supplier Information and standardsImplementing and running Service Improvement Plans for underperforming SuppliersNegotiate third party contracts from a Service Operations perspectiveDevelop and maintain a supplier management dashboard / metrics reporting -  highlighting key performance of the Supplier Management practice and in-progress and completed improvement initiativesContinually review the E2E Supplier Management practice and ensure links into internal agile development team backlogsPartner with Asset Management team for Asset information relating to specific suppliersEmploy CI tools & techniques to optimize process value streams, removing waste and enhancing service levels to internal & external customersQualifications3+ years of experience working in a Supplier leadership role across multiple suppliersExperience in managing Supplier relationships with high profile suppliersExperience in a similar IT or Networking based role would be idealExperience in communicating at a senior levelSuccessful experience of working in a teamProven delivery of Continuous Improvement initiativesSkills & AttributesAbility to build strong relationships with peers, suppliers, and 1st / 2nd level  leaders both internal and external to the companyEnthusiasm for collaborating cross-functionally and cross-product to identify and lead the ongoing support of the global platformCommunicate clear in both writing and verbal formats for complex details, explain technical attributes easily and understandable.Strong interpersonal and leadership skills of teams across multiple geo-locationsITILv3/4 certification essentialSIAM Certification desirableComfortable with ambiguityAble to bring clarity to their teamsEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.