To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAre you someone who …Bring together teams across different partners to realize a visionCan translate a customer’s vision into a roadmapEnjoys solving problems for customersArticulate and present at an executive levelStrategic accounts excellence is a new team in Sales and Distribution business unit of Salesforce India that will provide white glove treatment for a select set of strategic customers for the India region. This team will provide the right level of governance being responsible for transformational programs for our customers, ensuring the program is on track with active participation across internal teams in Salesforce, program participants from customers, external stakeholders from our partners both consulting and technical.It takes grit, empathy, and a lot of creativity to help businesses achieve a digital transformation. Today, we’re trusted advisors to the world's most admired companies — helping them connect to their customers, partners, and employees in a whole new way. Nothing is more important to us than customer success. As a Sr Consultant of Strategic Accounts Excellence team, you will take on the role of ensuring customer success by solving complex problems and guiding the implementation partner.ResponsibilitiesHas deep knowledge about the Salesforce Clouds and PlatformProviding a smooth transition for the customer from pre-sales to post-salesDrive partners’ implementation aligned to customers’ transformational objectivesSolve technical problems that might arise during the implementationBuild proof of concepts to articulate how a problem area could be addressedBuild integration, data migration and implementation strategies that improves standard out of the box capabilities of the Salesforce platform.Collaborate with various internal teams of Salesforce to clear technical obstaclesHighlight risks and create mitigation strategies that might derail the programSpeak the language of the customer and understand their business and technical landscape deeplyCollate assets and shares standard methodologies across customersRequired Skills/Experience10-15 years experience implementing solutions on the Salesforce platformHands on experience on the Salesforce platform is a must for this rolePossess Salesforce Administrator, Consultant and Developer certificationsHave played a critical part of large transformational programs for customers in the pastOutstanding client facing skills with the ability to tackle the clients’ needs and manage the programMeticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.Have thorough understanding of development methodologies like Agile, Waterfall.Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.
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