Senior Account Partner

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsThe Senior Account Partner is a hard-working sales executive responsible for selling the full portfolio of Professional Services offerings to Salesforce’s most strategic and ambitious financial services customers. The AP must be a strategic thinker with outstanding enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales experience. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. You will be expected to understand and manage our financial services customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation & solution selling to C-level customers. The primary measurement of success for this role will be identifying YoY growth in overall services bookings and revenue!Responsibilities:Exceed Professional Services Sales growth and bookings, ensure organisational health and customer happiness goals as a regional leaderUtilise financial services industry expertise and business insight to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes!Engage customers, especially C-Level, using a consultative solution selling approach that positions Salesforce and yourself as a long-term trusted advisor relationshipBuild a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce PlatformDevelop and lead a territory plan and a personalised account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Professional Services YOY revenue growthSell as a team, forming strong relationship with our License Sales organisation and regional Alliances/Partner organisations that are instrumental to successBe a recognised role model for partnership, leadership and overall business resultsAs a Senior Account Partner you:Are internally and externally recognised as business contributor, industry or product specialist.Have high level of knowledge of emerging business / industry trends, competitive direction and product direction.Resolve the best customer success approach based on general direction from senior management.Work on sophisticated business issue and initiatives that require business or industry knowledge.Act as an advisor on complex issues and initiatives, exercising discretion and latitude in reaching their goals. Leads cross functional teams and mentors others.Preferred Qualifications & Skills:10+ years of consultative sales experience with a proven record of consistently exceeding quotaOf which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integratorFinancial services specialisation is highly advantageousDemonstrated ability to develop and maintain C-level relationships where you are recognised as a trusted advisorExperience growing accounts with large and complex pursuits ($M+)Highly collaborative and excels in a complex, matrixed environmentTeammate with strong listening skillsAbility to thrive in a fast-paced, unpredictable environmentAt Salesforce, we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds.Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.