Data Engineer - Risk Management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsThe Senior Analyst (Data Engineer), Risk Management, is a part of the Critical Response and Customer Readiness (CR + CR) team, which quarterbacks key escalation management pathways within the Customer Success Group at Salesforce. The Risk Management team within CR + CR is responsible for building insights on key risks to the business based on myriad quantitative and qualitative data streams. In this role, the Senior Analyst, Data Engineering, will support key analytical components of our Risk Identification and Prioritization efforts. They will be responsible for seeking out new data sources, building data pipelines, merging data sources and building analyses to advance risk identification efforts. They will build strong relationships with stakeholders, across Customer Success, Product and Support teams. They will have significant inputs into the strategic roadmap for the Risk Management team, and be a critical driver of success for this function.   Essential Technical Skills:Database Skills: The ideal candidate should be proficient in SQL and know about SQL databasesData Warehousing: Understanding the concepts of data warehousing, including ETL (Extract, Transform, Load) processes and data modeling is essentialData Integration: The ideal candidate should be able to integrate data from various sources, such as web services, APIs, and file systemsData Pipelines: Build, test, and maintain database pipeline architecturesData Integrity: Create new data validation methods and data analysis toolsData Governance: Ensure compliance with data governance and security policiesData Visualization: The ideal candidate should have a good understanding of data visualization tools such as Tableau. Preferred Technical Skills:Familiarity with Salesforce Einstein reporting is an advantageProgramming Skills: Strong foundation in programming languages like Python is not essential but will be an advantageBig Data: Knowledge of distributed computing technologies like Hive is a big plusEssential characteristics:Self starter, who can structure problems and ask the right questions to drive resultsA solution-oriented mindset: Continuously moves towards the end goal and has a creative approach to resolve obstaclesDriven individual with a strong sense of ownership and the ability to deliver on commitments.Moves quickly and adapts to changing business constraints.Takes personal accountability and expects it in others.Manages time and bandwidth to work efficiently in a demanding environment.Ability to work to tight deadlines with demanding senior business leadersThe courage and confidence to challenge the status quo. Comfortable sharing their own ideas and listening to different points of view from others.Develops and shares subject matter expertise, business knowledge or best practices.Advocates for the greater good of the company and its people.Builds relationships and collaborates across functions.Shows energy and passion when presenting thoughts and ideas.Speaks and writes with clarity & brevity.Lives the Salesforce values of Trust, Customer success, Innovation & Equality for all.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.