To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsThe Enterprise Architect is a customer-facing strategic position within the Marketing Cloud Solutions Engineering organization. With a blend of business, technical, and sales skills, the Marketing Enterprise Architect acts as a domain expert who utilizes a consultative approach to understand business and technical requirements. A Solutions Architect helps our customers achieve a true omni-channel customer experience by applying their deep industry knowledge, understanding of data systems and integrations, and experience designing enterprise marketing solutions. Solutions Architects help the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit.Marketing Solutions Architects are subject matter experts in one or more categories that may include: application architecture, data and information, integration, security, cloud computing, personalization, customer data platforms, distributed platforms, email, mobile, social media, digital marketing strategy, artificial intelligence, and analytics. ResponsibilitiesBe the trusted advisor to our customers, prospects, and the broader Marketing Solutions Engineering (SE) team.Work with solutions engineers to understand the customer's unique business challenges and conduct architecture and solutioning workshops.Develop technical integration approaches, including data flow and architectural diagrams.Develop customized presentations, demonstrations, and prototypes to prove the solution's business value to the customer.Orchestrate targeted workshops that drive technical approaches and best practices aligned with the customer's defined business objectives and priorities.Present Salesforce Marketing Cloud technology infrastructure, with a deep understanding of the company's platform capabilities, hosting infrastructure, security, and integration capabilities.Assist Solutions Engineers in transferring knowledge to ensure successful use of the solution.Develop and deliver ongoing enablement, helpful content, repeatable solutions, and tools to support the Solutions Engineering organization.Continually participate in product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position.RequirementsThe successful candidate will have a strong understanding of digital marketing processes and significant experience developing and delivering data driven marketing solutions.Four-year college degree or equivalent experience with demonstrated proficiency.5+ years of proven consulting and solution design experience in working with customers.Deep understanding of and passion for the digital marketing landscape.Experience designing data flows to ingest, process and export data across multiple systems.Experience delivering presentations and demonstrations to senior-level business and technical audiences.Experience facilitating customer-focused workshops.Can configure an end-to-end solution on the Salesforce platform.Continually looking to experiment with and learn new technologyUnderstanding of enterprise software sales process and methodologiesKnowledge of server-side web development design languages, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, JSONBroad range of experience in large-scale database and data warehousing technology, ETL processes, analytics and cloud technologies.Understanding of REST API integrations, SDKs.Knowledge of scalable computing resources via cloud environments like Amazon web services, Microsoft Azure, and Google cloud platform.Understanding of the architecture of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and application servers.This position is defined as a “remote employee" (work from home office), with expected travel to clients and for internal team collaboration: 25% - 50%Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Colorado-based roles, the base salary hiring range for this position is $116,300 to $252,200.For New York-based roles, the base salary hiring range for this position is $128,000 to $277,450.For California-based roles, the base salary hiring range for this position is $128,000 to $277,450.For Washington-based roles, the base salary hiring range for this position is $116,300 to $277,450.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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