User Researcher

Position: UX Researcherlocation : Dallas, TX or REMOTEWhy join us?BY-UX team is looking for a UX Researcher for our North America Design Team. Joining Blue Yonder UX team means you’ll be joining a global network of studios, each with a thriving in-person and vibrant culture. At BY-UX we challenge the status quo to craft and build transformative human experiences that win hearts and move markets. Partnering with passionate and visionary leaders, we apply creativity, strategy, design, and data to re-invent supply-chain businesses, drive growth and orchestrate customer-centric digital transformation for world’s best companies.What you will be doing?You will play a crucial role in understanding the needs, behaviors, and motivations of our customers and ensuring that our products meet those needs. As a member of the BY-UX team, you will work closely with product managers, designers, and engineers to ensure that customer insights inform product design decisions and meet all user and client expectations at the time of delivery. As a member of BY UX Researcher team your primarily responsibility includes planning and designing survey tools to conducting user-centered design research and usability testing for mobile and web-based enterprise solutions. The user research includes identification of user needs and goals, as well as task and workflow modeling. The usability testing includes in-depth validation and summative testing.Who you are? You are someone who can bring clear understanding to our users and their needs. You are right for this role if you can:Create guidelines and toolkits for usability testing and user research.Deliver research proposals: Clarify research goals based on input from Product Management and UX Design team.Develop innovative strategies to answer research questions with limited resources. Design research protocols and prepare research plans.Plan user research activities such as participant recruiting and scheduling, materials production, lab preparation, and other logistics.Create research materials as necessary collaborating with variety of stakeholders.Regularly communicate status of projects and other key information to business stakeholders.Perform data analysis: Perform qualitative and/or quantitative analyses. Prepare initial results and share with key stakeholders.Synthesize, report, and advocate: Translate research findings into actionable, prioritized design recommendations.Document and present findings in clear, concise, and visual manner to provide recommendations to stakeholders and technologists help improve product designs early in the design cycle.Conduct rapid iterative usability testing of wireframes, mockups, and prototypes.Perform validation usability testing to determine whether features and products have met business and usability objectives.Be self-directed and highly organized with a strong eye for detail.What we are looking forBachelor's or Master's degree in Human-Computer Interaction, Cognitive Psychology, or related field3+ years of experience in user research, product development, or related fieldStrong analytical skills and ability to synthesize research findings into actionable recommendationsExcellent written and verbal communication skillsExperience with a variety of research methods, including qualitative and quantitative studies, surveys, usability tests, and interviewsAbility to work independently as well as part of a teamStrong project management skills and ability to manage multiple projects simultaneouslyKnowledge of user-centered design principles and experience applying them in a product development contextFamiliarity with user research tools and technologies, such as usability testing software, survey tools, and analytics platforms.*LI-SR1#LI- REMOTE-------------------------------------------*The salary range for this position is $83,114 - $104,992The salary range information provided, reflects the anticipated base salary range for this position based on current national data.  Minimums and maximums may vary based on location.  Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors.  In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: Comprehensive Medical, Dental and Vision 401K with Matching Flexible Time Off Corporate Fitness Program Wellbeing Days A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much moreAt Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.