Order Processing Associate

Company: GoTo
Company: GoTo
Location: Remote (Hungary)
Commitment: Full time
Posted on: 2023-05-09 21:07
Job DescriptionWhere you’ll work: Anywhere in HungaryAccounting and Finance at GoToThe Accounting and Finance team is essential to our business. While the specific roles may vary, one thing is certain – you will be at the center of our organization and an integral part of the team responsible for ensuring the efficient financial management and financial controls necessary to support all our business activities. This is where you make an impact.Your Day to Day As an Order Processing Associate you would be working onEntering sales orders and contract terms into the Company's order entry systems, assuring accuracyAssessing and granting comp seats as requiredEnsuring orders are entered accurately and according to established departmental SLAsProviding thorough and timely support to internal teams, which may include but not limited to Sales, Customer Care, Provisioning, Technical Customer Management, Product Managers, Accounting, Cash Applications and Customer Payment Support on customer account and billing inquiriesProcessing Internal Business Requests and Cases within established SLAs, working with special projects as assignedReviewing refund requests, obtaining proper approvals and process in accordance with the Company's Policies (Sarbanes- Oxley controls)Locating and providing documents to support audit requestsWhat We’re Looking ForAs an Order Processing Associate your background will look like Dependability: We're looking for a professional we can rely onFlexibility: Willingness to adjust schedule based on month/quarter and year end deadlines that may include weekend and holiday coverage. Ability to attend required training/meetings.Attention to detail: This role processes large volumes of customer orders with specific deadlines. Accuracy of repetitive tasks is essentialCollaborative: Work on assigned tasks while working with a team to drive overall company success Communicative: Communicate effectively when tasks are completed and ready for next assignmentFast Learner: Enjoy working with multiple systems and thrive in learning new processesOther Tools: Basic Microsoft Office skills (Word, Excel, etc.)What GoTo offers: Full remote work option within Hungary and on-demand seat in our Astoria office  Monthly self-care days (12 extra paid days off annually), volunteering days, parental, and pet leave  Private health insurance, life insurance and eye care  Adoption, Tuition and Reading Reimbursement, English Course  Employee Resource Groups and GoTo Gives CSR program – a fun, and inclusive community  ... and many moreYou’ll be working towards a shared goal with an open-minded and cohesive team greater than the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.Learn more.
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