Senior Content Designer, UX Writer

Company: GoTo
Company: GoTo
Location: Remote (Hungary)
Commitment: Full time
Posted on: 2023-05-09 21:07
Job DescriptionWhere you’ll work: Anywhere in HungaryContent Desing at GoToWe’re a tight-knit, nimble team of content designers working on the front lines of the product design and development process. We work closely with our UX design and research counterparts, as well as engineers, product and marketing managers, customer support specialists, localization experts, and others to craft people-focused content at various stages of the product lifecycle. Our audience numbers in the hundreds of millions and includes ordinary end users, subject matter experts, and highly technical IT administrators. Our practice is grounded firmly in the principles of plain language. We follow in-house style but rely on instinct, experience, and creative license when needed. We seize opportunities to delight but scale it back when minimalism is the right call. We meet regularly to share our work, offer feedback, and commiserate about grammar offenses and other writerly stuff.   Your Day to DayAs a Senior Content Designer Do you love writing microcopy? Are you a stickler for style and happy to debate the merits of the serial comma? Can you wear all the editorial hats – writer, editor, copyeditor, proofreader – while also juggling UX principles, user needs, research findings, stakeholder input, bug fixes, and tight release schedules? We’re looking for an experienced Senior UX Content Designer to help us design, build, and launch an exciting new software solution that will revolutionize the way people work. It’s new territory for us and we’re just getting started, so you’ll be coming in on the ground floor to help us shape a brand-new product experience through words. This is not a marketing, social media, or tech writing gig – it’s 100% content design, UX writing, and product content strategy. If this sounds like the kind of adventure you’re looking for, we want to meet you.   Designing content for buttons, tooltips, settings, navigation, messages, notifications, onboarding flows, and other bits and pieces of the user interfaceEnsuring consistency of voice, tone, phrasing, vocabulary, and general writing style across the content experience Collaborating regularly with a cross-functional product team on designs, product enhancements, bug fixes, and new featuresContributing to writing guidelines and a design systemManaging multiple projects at a time (of varying scope, timeline, and complexity)Advancing a strong editorial point of view, supported by your expertise, industry trends, design rationale, and user research dataWhat We’re Looking ForAs a Senior Content Designer, your background will look like3+ years of UX writing or content design experience, crafting people-focused copy for mobile, web, or desktop software productsPortfolio of content design and UX writing examples demonstrating your command of the craftKnowledge of UX design principles and practicesExperience writing and working in an agile product development environmentComfortable explaining writing decisions and articulating UX writing principles for non-writersA detail-oriented mindset for wording, grammar, mechanics, layout, and designExperience testing and validating content with usersExcellent written and verbal English skillsNice to have: Experience with localization and accessibility best practices, Experience working with teams located in multiple, global time zones, Bachelor’s degree in English, Journalism, UX, HCI, or equivalent practical experienceWhat GoTo offers:Full remote work option within Hungary and on-demand seat in our Astoria officeMonthly self-care days (12 extra paid days off annually), volunteering days, parental, and pet leavePrivate health insurance, life insurance and eye careAdoption, Tuition and Reading Reimbursement, English CourseEmployee Resource Groups and GoTo Gives CSR program – a fun, and inclusive community... and many moreYou’ll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.Learn more
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