Business Systems AnalystEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryPartners with relevant functional teams to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with relevant business groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion. ResponsibilitiesPartners with the business to analyze, define and document business requirements, within and across functional areasDrives standard methodologies during requirements gathering and modelingHas a strong focus on gathering core requirements, beyond stated requirements and accurately places these within a broader contextUnderstands business environment and helps to connect/align meaningful business stakeholdersHandles partner expectations and communications within and beyond functional trackKnows business environment well enough to identify and actively include the correct partnersInteracts regularly with senior management level stakeholders, and demonstrates value from realized projectsResponsible to design and document cross-functional and global solutions, drawing on functional expertise of functional and technical team members or vendors, as appropriateAdvises on solutions prepared by peers or supporting team, and champions good design practicesDocuments and reviews broader team documentationSupports team in identifying and defining relevant documentation templates pertaining to solution deliveryIs a champion for knowledge transfer to enable/empower other team membersDevelops functional designs for applications, integrations and conversionsAbility to work on multiple functional areas and integrations with third party productsKeeps up to date with industry trends and vendor capabilities to produce robust functional designsReviews functional designs and obtains sign-offs with the cross functional business and IT teamsProvides inputs into business processes based on design capabilitiesChampions balanced, forward-looking functional designsCoordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign-offsCoordinates defects clarification, triage and coordinate resolution with engineering teamsRuns multiple application releases and projectsHandles stakeholder expectationsDesigns release scope and schedule in line with business goal, prioritization and IT capacityConfigures applications in line with business goalsDesigns forward looking configurations by recognizing future needs aligned with the business roadmapDevelops configuration standardsSupports and trains junior resources and oversees quality in triage and troubleshooting practicesLeads troubleshooting efforts on critical issues with cross functional teams through resolutionIdentifies improvements to address repeat issuesWorks with functional leadership teams to set expectations and conduct planning and execution of SME training activitiesDefines, communicates, and implements support and engagement plansAnalyzes adoption rates and issues and assesses business case realization and proposes solutions to improveLeads individual consulting resources as assignedParticipates in vendor advisory boards and user groupsExecutes medium-scale vendor evaluations, pricing negotiations and software acquisitionsPrepares management communications and gets partner input for recommendationsQualifications5 to 8 years experience in supporting and implementing enterprise applications2+ years experience in supporting and implementing enterprise revenue applications like RevPro Cloud 3.6Oracle ERP Cloud experience desirable & Good understanding and knowledge of ASC 606Bachelor's in Information Systems, Business or related fieldEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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