To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsIf you are a leader of transformative programs & projects, someone with deep industry, consulting, or enterprise IT experience, and have deep knowledge of technology platforms but have not made your way to the Salesforce ecosystem yet: now is your chance!We are hiring Solution Architects with NO PRIOR Salesforce experience, for the following industry verticals. Experience with any one of these verticals is useful but not necessary.CMT (Communications, Media and Technology)FINS (Financial Services including Insurance)HLS (Healthcare and Life Sciences)MAE/CBS (Manufacturing, Auto, Energy, Travel, Transportation, Hospitality and Business Services)PubSec (Public Sector, Non-profit, and Education)RCG (Retail Consumer Goods)Salesforce Professional Services is passionate about delivering success and ensuring that customers are getting the most out of the Salesforce Platform. We help customers accelerate their paths to value by helping them plan their strategic roadmaps, align with business priorities, and build solutions that leverage Platform features that are easy to maintain and adapt.Our organization has thousands of the world’s leading Salesforce experts. We share our own 24 years of product best practices with customers and partners so that they have everything they need to achieve their goals.Solution Architect RoleSalesforce Professional Services is looking for multiple Solution Architect positions at various levels throughout the United States. As a Solution Architect, you will be serving as a strategic advisor and Salesforce expert to the company’s largest, most complex enterprise customers. Responsibilities include:Serve as a trusted advisor to a variety of stakeholdersGuide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business valueWork collaboratively with strong communications skills to convey complex concepts and prescriptive thinkingIdentify and proactively manage risk areas and commit to seeing an issue through to complete resolutionManage customer expectations and negotiate solutions to complex problems with customers and partnersReview and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extensible and maintainable going forwardMinimum Qualifications5+ years of relevant experience in enterprise-level projectsRepeated and demonstrable success with using waterfall and agile software development methodologiesExperience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designsStrong presentation skills. Able to effectively present and defend a point of view to a variety of audiences.Expert level experience defining system architecture landscapes, identifying gaps between current and desired end-states, and delivering a solution that achieves desired business outcomesExperience documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designsAbility to rapidly learn and implement new concepts, business models and technologiesStrong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audienceActive listener with the ability to connect with people in diverse rolesResourceful and innovative thinker who can work through and solve problemsTravel may be required and varies depending on the client requirementsPreferred QualificationsProven results in delivering high value business outcomes utilizing an agile approachProven results leading customer and/or partner success storiesConsulting experience strongly recommendedBachelor’s degree, its foreign degree equivalent, or equivalent demonstrable work experience in lieu of a degreeRequired Qualities:Integrity, transparency, and reliability. Trust is our #1 value.Team player. Proficient at building strong relationships. Collaborates and works well with cross-functional teams.Speaks and writes with clarity, brevity, and purpose. Explains areas of expertise clearly and confidently to others. Strong executive presence. Influences and engages C-Level with authority and confidence.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Colorado-based roles, the base salary hiring range for this position is $140,200 to $230,700.For New York-based roles, the base salary hiring range for this position is $154,300 to $276,800.For California-based roles, the base salary hiring range for this position is $154,300 to $276,800.For Washington-based roles, the base salary hiring range for this position is $140,200 to $253,700.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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