Senior Account Manager, Financial Services

Search JobsJob DescriptionThe Elevator Pitch: Why will you enjoy this new opportunity?We are looking for an experienced successful Senior Account Manager to join our team in Colombia at VMware. You will bring passion, drive and a genuine customer first approach to help our Senior customers achieve their digital transformation goals.You will own the customer engagement whilst orchestrating a team of specialists to identify, develop and deliver value-based opportunities benefitting the customer and VMware.Your efforts will help to establish VMware as a critical business partner, building a sustainable reputation around our technology solutions and in the way we do business.Each customer will bring a variety of challenges and opportunities, demanding all of your skills and experience to engage across stakeholders and business processes.Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?Making an impact early at VMware relies on 3 core elements:  Establishing relationships with colleagues, customers from our Grupo Aval portfolio and partners; building solid knowledge and understanding of our technologies; and navigating the sales processes and best practices within our teams. As the face of the business to our customers success will come from great communication skills, effective planning and delivery, and a relentless curiosity for learning and application.You will be managing customer opportunities from day one, in collaboration with your virtual team, and be expected to build and sustain a pipeline of business across customer accounts, leveraging the full breadth of the VMware solutions portfolio.  By the end of your first 12 months at VMware you should have established a significant presence and impact with both your customers and the colleagues with whom you work.The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?Successful Account Managers maximize their time with customers, engaging in their business and exploring ways in which VMware can deliver solutions. You will set a regular cadence for engagement with the range of stakeholders, including quarterly reviews and executive briefings.  You will cover a breadth of stakeholders from department managers up to the c-suite executives. Your individual customer account plans will establish a foundation of intelligence and insight for both short-term tactical sales opportunities as well as long-term strategic success. Excellent written and verbal communication skills and an overall consultative approach will set you apart from competitors.You will seek to build deep understanding of the customer landscape through great discovery activities and in building robust roadmaps for sustainable customer partnerships.  The VMware way of selling incorporates a number of technical, financial and value based tools that all account managers are expected to master and leverage to the full.Internally, you will work with specialists from across each of our technology areas to identify and develop value based solutions for your customers.  You will be expected to deliver high standards of customer account management practice including opportunity management, pipeline development and performance reporting.As part of a team your contribution is key to sharing best practice and building industry wide success stories for the wider business to learn and leverage.What is the leadership like for this role? What is the structure and culture of the team like?The hiring manager for this Senior Account manager role is Sales Director, Andean Region.  She leads a Senior team of 4 account managers supported by a team of Solutions Engineers (SE’s) and Business Unit Specialists covering the technology portfolio.She brings a coaching led management style, built on 18+ years’ experience implementing sales methodologies to build sustainable customer relationships.  She holds a deep philosophy for customer curiosity, relentless energy, process focus and team contribution.What are the benefits and perks of working at VMware?You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting https://benefits.vmware.com/co/.Medical Coverage, Retirement, and Parental Leave Plans for All Family TypesGenerous Time Off Programs40 hours of paid time to volunteer in your communityRethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilitiesFinancial contributions to your ongoing development (conference participation, trainings, course work, etc.)Wellness reimbursement and online fitness and wellbeing classesVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. ​Search Jobs