Director, People & Places

Introduction to Demandbase:   Demandbase is the Smarter GTM™ company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence — what we call Account Intelligence — so they can identify, engage, and focus their time and money on the accounts most likely to buy.  As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”! We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase! About the Role: Our software company, headquartered in the United States, is a leading provider of cutting-edge Sales, Marketing, Advertising, and Data technology solutions. With a global presence, we are expanding our operations in India and are seeking a highly skilled and experienced Director, People & Places to lead and manage our HR function for our India team. As a Director on the People & Places team, you will be responsible for developing and implementing HR strategies, policies, and programs that align with our overall business objectives in India. You will lead a team of 1 other HR professional, and work closely with the leadership team to ensure that HR initiatives are integrated into the business operations and contribute to the achievement of organizational goals. You will also provide strategic guidance and consultation to senior management on all HR matters, and ensure compliance with local labor laws and regulations. Key Responsibilities: Communication Skills: Excellent communication and interpersonal skills are essential for this role. You should be able to effectively communicate with employees at all levels of the organization, build relationships with key stakeholders, and present complex HR information in a clear, concise, and service-oriented manner. HR Strategy and Planning : Develop and implement HR strategies, policies, and programs that align with Demandbase’s business goals and objectives. Collaborate with senior management to anticipate HR needs and proactively develop plans to address them. Provide strategic guidance on retention and development strategies. HR Operations : Oversee all aspects of HR-India operations, including new hire onboarding, benefits, employee relations, performance management and employee engagement initiatives. Develop and implement HR policies and procedures that are compliant with local labor laws and regulations. Employee Relations: Provide guidance and support to managers and employees on employee relations matters, including performance issues, disciplinary actions, and conflict resolution. Foster a positive work environment that promotes diversity, equity, and inclusion, and ensures fair and consistent treatment of employees. Employee Retention : Help develop and implement employee retention programs, including career development plans and succession planning. Benefits : Assist the VP of Total ReWARDS (based in the US) in developing and implementing benefits programs that align with the local market practices.  Compliance and Risk Management: Ensure compliance with local labor laws and regulations, including employment contracts, statutory benefits, and reporting requirements. Develop and implement HR policies and procedures that are compliant with local laws and regulations. Mitigate HR-related risks by identifying potential issues and implementing appropriate measures to prevent or address them. HR Analytics and Reporting : Develop and maintain HR metrics and analytics to measure the effectiveness of HR programs and initiatives. Prepare regular reports for senior management on HR metrics, trends, and insights. Use data-driven insights to inform HR strategies and decision-making. Change Management: With the ever-changing business environment, you should be able to lead and manage change initiatives effectively. Ethics and Integrity: You will be responsible for upholding ethical standards and ensuring that HR policies and practices comply with legal requirements and company values. Qualifications: A minimum of 5 continuous years of experience managing an HR function at a US-based software company is required A minimum of 10 years of progressive HR experience, with at least 5 years in a leadership role. Strong knowledge of Indian labor laws and regulations, with experience in managing HR operations in India. Demonstrated experience in developing and implementing HR strategies, policies, and programs that align with business goals and objectives. Strong expertise in talent acquisition, retention, and development strategies. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Strong analytical and problem-solving skills, with ability to use data-driven insights to inform HR strategies and decision-making. Willingness and ability to travel to the US as needed (generally not more than 1-2 times/year). Bachelor's degree in Human Resources or related field. Master's degree in HR or MBA preferred. Our Commitment to Diversity, Equity, and Inclusion at Demandbase At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status.  We also understand that women often face unique challenges pursuing careers in tech, and we believe that diversity drives innovation and growth. That's why we encourage talented women to apply for roles at Demandbase, even if they don't have all of the required skills listed in the job description.  We acknowledge that true diversity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together. 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