Corporate Facilities Associate

Corporate Facilities AssociateEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryThe primary responsibility of the Corporate Real Estate (CRE) Associate is to assist in overseeing corporate real estate planning, office relocation, process implementation, the daily operation and managing the workplace experience at all the offices in their assigned region.   This role will be office based out of our Brampton or Downtown Toronto location.ResponsibilitiesPlanningSupports the promotion and execution of strategic space planning to efficiently facilitate the management of assigned CRE portfolioHelps support facility-specific goals which contribute to improved efficiencyResponsible for creating, tracking, and reporting on budgets for assigned CRE portfolioIdentifies and suggests possible process improvements leading to increased client satisfactionOperationsWork with CRE Manager to ensure the regional CRE Ops organization follows company processes and policies (in particular: finance, legal, compliance, health & safety, security, and risk)Manage a portfolio of offices ensuring that staff receive a consistent, and positive workplace experienceAddress customer tickets, suggestions, complaints, provide appropriate solutions and alternatives within the SLAs, and follow up to ensure resolutionFollow approved communication procedures, guidelines, and policiesSupports office moves, relocations, and refreshesAssists in the development and management of functional budgets and metricsPlans and supports business meetings and office social eventsVendor AssistanceSupervise contractors completing maintenance and improvement projects including electrical, security, janitorial, and utilitiesManage food and beverage vendors to ensure consistent and high-quality service is deliveredResponsible for creating and maintaining vendor purchase orders and tracking against budgetBusiness Continuity | Health & SafetySupports Business Continuity Planning across their CRE portfolioShares accountability for compliance with HSE regulations regarding statutory and building policies and procedures, works to implement safety and emergency preparedness policies and procedures with staffWorks with the safety team lead to ensure compliance of annual fire drills, safety awareness, emergency supplies and regular safety trainingProperty ManagementPerform regular inspections ensuring portfolio is properly maintained, coordinating timely repairs, executed with minimal disruption.Communicates and coordinates with property management on various issues such as building maintenance, security, safety (smoke detectors, sprinkler system, emergency lighting), and Heating, Ventilation and Air Conditioning (HVAC) needsStakeholder ManagementHelps to establish and maintain successful working relationships with landlords, property managers as well as appropriate vendors and corporate groupsPartners with counterparts in IT (End user, Network and AV), Procurement, Security, and Operations, providing the cross-functional representation for CRE in regionPeople ManagementHonors our culture (the Magic of Equinix and the Operating Norms) and holds others to account for the sameActively encourages the inclusivity, wellness, and sustainability of the department's activities from the grass roots up.SkillsCustomer Service mindset with attention to detailPositive attitude and focus on hospitalityAbility to be adaptable and flexibleDemonstrates focus and a commitment to excellenceAbility to problem solve using situational judgement and prioritize independentlyQualifications3+ years’ experience in a customer facing roleJHSC certification an advantageHospitality and event planning or support experience a plusExperience with Microsoft suite of software is criticalStrong analytical and problem-solving skillsAbility to multi-task; manage multiple projects while meeting deadlinesStrong communication skills will be critical to the candidate’s success in this rolePhysical RequirementsProlonged periods standing and walking throughout facilitiesMust be able to lift up to 25 pounds at timesEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.