APAC Event Experiences Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryMarketingJob DetailsAre you someone who...Is passionate about creating high-touch strategic event experiences and exceptional customer journeys?Enjoys working with different stakeholders across multiple geographies and functions in a fast paced environment?Strong project management focus including multiple projects at once with varying size/complexities.Has a flair for content and strategy whilst implementing and executing event experiences?Is not afraid of event and internal operations - from experience to budget management, analytics and campaign day-to-day management?Is adaptable to the constant needs of business and social change, curious and motivated to try out new and different things, eager to deliver success for the customer, business and society as a whole?If so, read on...We are looking for an APAC Event Experiences Manager to help define and implement the right events strategy across the APAC region, making sure we deliver great customer experiences with high business impact.You will be responsible for developing and executing unique experiences, virtual/hybrid and in-person event programs from small to large scale. The ideal candidate demonstrates a track record of success in experiential marketing, events management, audience generation, product and marketing strategy, and has an affinity for creativity, technology and innovation.You have a strong capability of bringing internal and external stakeholders across a variety of functions together to deliver the ultimate customer experience and journey. You are driven by a deep motivation to innovate, push the needle, place the customer first, and deliver high-impact results to and for the business. You thrive on engagement, working with others and first-class delivery.As an APAC Event Experiences Manager you support the Director Strategic Experiences APAC to further develop and deliver the strategic experiences plan. You bring your authentic self to work every single day and enjoy working hand in hand with diverse teams.Being inclusive and leading with respect and understanding is part of your whole being.Responsibilities:Implement the most effective APAC events experience strategy and tactics while always keeping the customer and experience delivery top of mind.Execute/Deliver and follow-up on small and large scale strategic experiences - from a small intimate physical dinner, to a large scale virtual and/or hybrid third party eventOngoing review of current programs and initiatives, adjusting and pivoting accordingly based on business needs as well as social, environmental changes.Implement local and regional needs into global strategic event experience tactics. You ensure regional internal voices are heard to deliver the best experience for customers, executives and prospects. Likewise, having the ability to integrate global and APAC tactics into local and regional event experiences is critical.Possess a broad interest in creativity, innovation, and event marketing. Delivery of seamless and inspiring virtual and hybrid events. Bring technology and innovative know-how into these experiences that clearly demonstrate a ‘wow’ factor and ultimately shift the needle on bottom line business.Strategy and execution of events with high business, brand and thought leadership impact.Campaign and pre-event guest experience management - working hand-in-hand with sales and marketing targeting the right customers and prospects. Managing internal event campaign management from start to finish - marketing communication tactics, understanding existing customer relationships and working with all sales teams post-event to ensure the right follow-up tactics are in place including lead management.Manage complex and large budgets, engage with procurement, experience with agencies and agency management, work with procurement teams on agency performance, delivery and review accordingly.Who you are and preferred experience ....5+ years experience in event marketing and/or experiential marketing - managing multiple complex and multifaceted projects successfully end to endProven project leadership and broader customer marketing skillsetExperience working with large international, diverse and often complex functional teamsMarketing and/or event agency management experienceManagement and experience of large and detailed budgets is preferredAffinity for technology and innovation is highly desirable - notably in virtual and hybrid event experience formatsOrganisational talent, detail-oriented, planning with a ‘get it done’ attitudeDemand Generation and campaign / audience acquisition management experience preferredInternal and External Executive Engagement Experience in delivering impactful customer journeys is preferredPassionate about events and strategic experiences. You thrive on working in very high-paced global environmentsA positive mindset with strong verbal and written communications and presentation skillsAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. 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