Head of Process and Automation COE

Head of Process and Automation COEDescription -Role : Head of Digital Process and Automation COEAt HP, we believe in the power of bringing technology to enhance and improve our everyday moments. We do this by delivering best-in-class digital experiences seamlessly across our world-class product and services suite, delivering targeted outcomes to our customers, partners and employees.This vision requires us to have a future-ready operating model that is far more intelligent, flexible and efficient across everything we do as a company. This translates into operational excellence and end-to-end digitization of our processes from pre-sales to support – re-engineered, optimized and automated for superior productivity and lower cost curves. In addition, we live in a world of digital excellence that is reshaping how work is defined and completed, along with the expectations, roles and contributions of employees. In a war for talent, employees need to be motivated and focused, liberated from repetitive and bureaucratic tasks and empowered to make unique and differentiated contributions to the company.With this aspiration, HP is setting up a Digital and Process Automation COE to spearhead this journey and drive an accelerated momentum around end-to-end process re-engineering and digitization of our core operations. The Digital Process and Automation CoE focuses on building an enterprise competency and capability, accountable for pan-HP process maturity and re-engineering efforts, along with driving automation maturity across frontiers. It will further aim to build a holistic E2E process architecture as well as standardized design, playbook, and associated tools, tightly integrated with the digital architecture and other enabling capabilities such as data and enterprise platforms.Central to this is the Head of HP’s Digital Process and Automation COE. This role will lead a combined Process Reengineering and Digital Automation function which:Combines best-in-class digital process and automation technologies (incl. Process design/modeling and mining, intelligent/robotic process automation, Low-code/No-Code,) with engineering disciplines around Lean Six Sigma, to deliver optimized and digitized end-to-end processesClosely partners with Business and Functional owners globally and across the company to drive process re-engineering and automation initiativesHold 360-degree view of HP’s process maturity and drive centralized efficiencies aligned with HP’s transformation agendaDevelop and maintain a strategy and roadmap which identifies, sizes and prioritizes opportunities, sets clear targets and tracks progress to ensure quantified benefits are realizedDeploy and scale proven technologies to capture, manage and automate processes, and continue to assess and test emerging technologies, to bring greater levels of process engineering, automation intelligence, and insight across the value chainAccelerate digitization through the development of a highly scalable core team, supported by strategic partnerships, and in partnership with an extended, distributed, and embedded team of business and functional colleaguesProvide an industrial strength environment, operational services and reusable functions to ensure enterprise consistency, integrity and speed of executionIn partnership with HR, drive process and automation community enablement across HP to democratize process re-engineering and automation efforts, to enable productivity improvements, and to focus people and job roles on differentiated valueWhat you will bring:15+ years leading global, cross-functional end-to-end process maturity assessment, redesign, transformation, improvement, and automationExtensive knowledge and understanding of the high technology industry business models and core processes for hardware, software and services & subscription, manufacturing, marketing, selling, supply chain, renewal, support, and financeDeep understanding of business operations and financial systems in the context of operational processes in a high-tech global software company selling on-prem and cloud solutions through various route to markets (direct, channel etc.)Strong facilitation and influencing skills and experience in managing senior stakeholder (VP level and up) relationship, partnership, and interactions; demonstrated ability to influence at all levels in the organizationPractical experience of re-engineering business operations, policies, systems, and processesProven experience in software technology for implementing ground-up solutions and disruptive technologies driving business transformation. Proven success as Transformation leader in advising top management on issues relating to process, technology, data and internal controlsPrior experience with leading financial value delivery through intelligent / robotic process automation and scaling automation team and capabilities for pipeline management, engineering & delivery, operations & support, automation democratization and value realizationBreadth of knowledge of Lean Six Sigma, design thinking, process mining, business process management tools, methodology and statistical analysis, intelligent / robotic process automation and the practical application of the same in solving business problemsDemonstrated success influencing senior leadership decision making, leading Steering Committee reviews, and facilitating problem solvingExperience leading, building, and maturing an experienced team of process architects, process re-engineering, automation engineering and operations‘Self-starter’, ‘independent thinker’ with the ability to conceptualize, communicate (written and verbal) effectively and solicit alignment and buy-in at multiple levels across the organizationExperience to engage, develop mutually beneficial partnership with technology partners / vendors for joint value creationExperience in Agile concepts, tools, and methodology to deliver projectsExperience in proactive resource / capacity / budget planningJob -Information TechnologySchedule -Full timeShift -No shift premium (United States of America)Travel -Not SpecifiedRelocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.