System Software Engineer - InternshipDescription -HP is a leading global provider of IT products, technologies, solutions and services to consumers and businesses.We’re a company with the heart and energy of a start-up, and the brain and muscle of a Fortune Global 100 corporation. Our vision is to create technology that makes life better for everyone, everywhere. We are world-wide team with presence in Mexico, USA, Taiwan, Singapore, China and the Czech Republic.Our role in HP is to support HP labs developing new products, HP factories and manufacturing partners. We support more than 1000 servers world-wide utilizing Windows, Linux, Cloud native tools, Virtualization and many others.We focus on technical issues which occur during manufacturing process on factory floor or in lab environment.Besides reactive support we monitor our systems proactively, to make sure production critical operations in the factory are running 24/7.Your role will be:Monitor HP servers and applications, including cloud native, file servers and SQL servers; attempt to identify and resolve issues proactively based on alerts and monitoring.Install new releases of HP Software tools, maintain all applications and platforms per HP security rules.Work on improvement project where you will learn SQL, PowerShell and/or C#Acknowledge requests from World-Wide HP factories, partners and R&D labsManage the issue; follow up as necessary until closure.Solve the issue or escalate to the appropriate owner within specified SLA's.Among your super-powers, do you have…?Passion about technology and innovationCurrent student in IT related / engineering fieldCreativity, proactivity and inter-personal abilitiesBasic administrative knowledge of MS Windows/LinuxBasic network knowledge (TCP/IP, DHCP, etc.)Basic SQL Server / SQL language knowledge is a plusExperience with any programing language is a plusBasic experience in a software or server support is a plus.Do you want to make an impact?Join us, we offer you:Part-time, paid Internship - 24 hours a week for 1 yearIn-company development programs and platformsInternational and cross-functional exposureFuture development opportunities building your own career across different businesses and functions. #LI-POSTJob -AdministrationSchedule -Part timeShift -No shift premium (Mexico)Travel -NoRelocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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