Print Connectivity Technical Marketing EngineerDescription -HP’s Print Solutions Quality organization is a dynamic and fast-growing team shaping the quality of our apps and software solutions, and champions great customer experiences. Do you love working in this challenge environment? As a Print Connectivity Quality, Program Manager, you will have the unique andrewarding opportunity to improve the quality of HP printer connectivity that will delight millions of HP print customers every day.Engineering Program ManagerDescription:Applies developed subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to thedevelopment of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequentlyrepresents the organization to external customers/clients/partners. Exercises significant independent judgment within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives.You will have a chance to:• Be the voice and advocate for product quality for installed base and newproduct releases• Perform root cause analysis and/or create specific recommendations andaction plans to reduce defects and improve product quality and customer experience• Provide insights to improve our products (current and future) and solution• Collaborate with R & D and SIV to develop and review test plan for product qualification• Work with cross-functional partners in R & D, Customer support, Marketing and/or Design to identify and improve the solutions in the areas identified• Write technical white papers, customer documentation and conduct trainingWe are looking for an individual with:• BS degree in Computer Science, Information Systems, or equivalent• 3-5 years of professional work experience in technical marketing, software QA or engineering• Knowledge in wireless technology including 802.11, and Bluetooth• Strategic thinker and problem-solving skills to assess, analyze, debug,troubleshoot and drive issue resolution• Familiarity/experience in product development including SW/App desired• Excellent written and verbal communications skills• Committed to successJob -EngineeringSchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -Not SpecifiedEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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