Lead Product Manager, Consumer Digital Services

Lead Product Manager, Consumer Digital ServicesDescription -HP’s newly-created Consumer Services and Solutions (CSS) organization is charged with delivering digital services that will revolutionize the way people learn, create, and produce – on their terms.  As a  Product leader in CSS, you will be responsible for the development and delivery of digital services and solutions that transform the way consumers and small businesses operate and fundamentally change the relationships they have with HP.As a Lead Product Manager in CSS, you will own and drive the development of new products and features from high-level concept and design to definition and planning, operational delivery and beyond.  You will serve as the central Product resource for design, process, test, quality, and marketing throughout the product lifecycle. You will inspire the technical teams, translating user requirements into executable work items that the engineering teams can implement. You will align business and technical components to ensure delivery of high-quality products, on time. And, you will pair deep and research-informed empathy for your target consumers with detailed technical knowledge regarding the development and delivery of modern software services.As agents for change within HP, for this role we are seeking expert Product Managers who are entrepreneurs at their core, exhibiting an agile mindset and a strong passion for using technology to create frictionless customer experiences at scale.  If you are visionary, quick to embrace new technologies, use cutting edge development and innovation practices, have worked in continuous delivery/continuous integration environments and have demonstrated the ability to collaborate with internal and external partners to incorporate capabilities that will accelerate the uniqueness of digital solutions – we’d love to hear from you.Attributes & Job ProfileAs a Lead Product Manager in CSS, you:Have 10+ years product management experience building solutions for SMBs, social commerce.Are extremely comfortable getting into the trenches with engineers and weighing in on architectural choices.Are passionate about building great products and user experiences and can inspire passion in others to create a shared vision that people can adopt as their own.Operate with purpose.  HP is a massive, Fortune 50 organization, but your contribution to further our growth is critical, so you further progress in all that you do.Operate at a strategic level with senior leaders and to roll up your sleeves and work tactically with individuals across the organization to drive results.Understand how to the construct the right offer and value proposition to end customers and partners to ensure we can quickly shift our business model.Know our customers and can develop and define customer segmentation strategies and customer experience plans and execute them.Stay in-tune with our competitors and their solutions, pushing internally to continually evolve and leap-frog the competition.Foster mutually beneficial relationship with Product Business Groups, Alliance partners, as well as CSS functional and support teams.Hold yourself accountable and relish making tough decisions. Take responsibility when things don’t go as planned, but never fail to share your successes.Infuse your team and cross-functional partners with excitement and enthusiasm for your products and services.Demonstrate a strong empathy for the customer to fulfill their needs as well as empathy for your colleagues to create an effective and well-performing team.Are optimistic and enthusiastic, a positive force and energy-giver for your team.Key Responsibilities As a Lead Product Manager in CSS you will:Drive digital services development efforts and manage priorities for product development throughout the complete service development lifecycle, from design through release and end of life.Develop the product roadmaps, document user stories and shepherd the product requirements through the review, design and development process in a fast-paced, agile environmentPartner with engineers and UI/UX agencies to ideate, prioritize and deliver frictionless customer experiences.Validate value propositions, features and products with end customer stakeholders through prototypes, experiments and testing.Know when to pivot when needed, understanding how to react, align your team and drive forward.Monitor and report on key metrics that drive future product decisions.Knowledge and SkillsAs a Lead Product Manager in CSS, you can demonstrate:Mastery of complex software systems, including enterprise, middleware, firmware, and embedded systems.Ability to communicate across all levels of the organization, technical and non-technical audiences, to convey product information and processes in a clear and concise fashion.Software development leadership experience, including demonstrated examples of management through influence and collaboration in a complex, multi-cultural global environment, building a culture of accountability.Successful development and launch of new digital services and business models.Strong leadership skills and high emotional intelligence.Outstanding organizational and innovation skills.Scope & ImpactPartners with insights, sales, customer success, and support teams to define business requirements, product design, deployment, and adoption plans.Acts as a subject matter expert and advises various internal, partner, and customer teams on the needs and requirements of target markets.Provides guidance for junior team members.Oversees the overall quality of work of the product management team.ComplexityHigh: Extensive cross-functional/cross-organizational senior management interface; deals with complex strategic issues.Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories, and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in HP’s most complex disciplines.Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees.Education & ExperienceBachelor's degree in relevant area or demonstrated competence.Typically 10+ years of relevant experience.MBA preferred.Job -SoftwareSchedule -Full timeShift -No shift premium (United States of America)Travel -Not SpecifiedRelocation -YesEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.