Customs ManagerDescription -This role will be responsible for managing import and export Operations in North America with primary focus in the U.S. and Canada. The role requires a solid understanding and application of import regulations (US import regulations are a must). Activities will include, but not be limited to: Reviewing and identifying Customs compliance issues Operational escalations Managing customs brokers, including QBRs and SOPs Maintaining/publishing trade-related metrics Establishing and leading relationships with cross-functional partners to embed operational trade compliance concepts and requirements Proactively identifying value-add opportunities to improve cross-border operational efficiencies, minimize compliance risks, and reduce costs Serve as trade compliance subject matter expert, including monitoring and communicating pertinent trade-related regulatory changes and, when necessary, ensuring that process updates are made, communicated, and implemented Providing advice and guidance concerning trade matters to global stakeholders Coordinating and communicating country and business-specific cross border requirements Leading and/or representing the team in projects to support trade-related process/practice enhancements Establishing and deploying best practices and facilitating internal and external training to teams/vendors that directly or indirectly manage activities that impact export and import compliance Developing, documenting, maintaining, and driving enforcement of policies and procedures regarding trade (including Classification, Country of Origin, Valuation and Recordkeeping) Performing compliance performance and risk assessments of HP vendors and driving implementation of corrective actions Establishing vendor Key Performance Indicators (KPIs) and Balance Score Cards (BSCs) relative to trade compliance and import/export performance Serving as primary point of contact for brokers and forwarders Mining and analyzing data to enable trade compliance management, including quantification of commercial risk, and other metrics Knowledge, Skills & Qualifications 8+ years’ experience in Customs regulations, clearance, and brokerage preferably in technology environmentKnowledge and understanding of Tariff Classifications and Country of Origin Strong project management and prioritization skills Strong Microsoft Office skills (Excel, PowerPoint, etc.) skills BA/BS in international business or related fields /MS or MBA preferredDemonstrated knowledge and understanding of import and export operations compliance in the US, including use of special programs, country of origin, HTS, ECCN, customs valuation Experience in developing and deploying process improvements and best practices across organizational functions with a strong focus on resultsStrong presentation, communication, and teamwork skillsDemonstrated experience working with and managing multiple vendors and fundamental understanding of supply chain/logisticsPreferred Qualifications: Experience with SAP a plus Experience with supply chain security programs such as the CTPAT, OEA, etc. Experience with Duty Drawback Self-starter, ability to work cross-functionally and collaboratively in a fast-paced, changing environmentStructured problem solving - ability to take a large, complex problem and break it down into components Facilitation - ability to work with several organizations with differing needs and develop an agreed upon solution to meeting the requirements Partnership/teamwork - ability to work well with a variety of people and be flexible to take on different roles/responsibilities as projects change Supervisory skills, including delegation, training, and evaluating performance a plus HP offers a comprehensive benefits package, including:• Dental insurance• Disability insurance• Employee assistance program• Flexible schedule• Flexible spending account• Health insurance• Life insurance Per the New York, Colorado and California statute, the estimated range of compensation for this job in that location, at the time of this posting, is $80-118,000. This position may be eligible for incentive pay, for openings where this is applicable.Job -Supply Chain & OperationsSchedule -Full timeShift -No shift premium (United States of America)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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