On Site And Remote Support Engineer- JuniorDescription -Fresh from the academy and like to travel? we are looking for you!HP Indigo is hiring a Mechanical Engineer for a position as a Field And Remote Support service Engineer, dedicated to successful launch of our new products.No experience needed, we will do all the trainingIn this position you will support HPs customers on site and remotely around the world. You will use state of the art diagnostic tools and information systems to resolve diverse and complex issues involving innovative up to date mechanic, electronic, and SW systems.Responsibilities:Successfully resolve technical issues (Mainly hardware mechanic)Leading worldwide installations and upgrades at customer siteDiagnostics and Troubleshooting for SW & HW subsystemsLong stay at customers site to support new product launchRespond to customers questions/issues on subjects such as features, specifications, and repairsAdd case resolution to knowledge management systemsProactively assist internal or external businesses and end users to avoid or reduce problem occurrenceLearning NPI products and leading “Knowledge transfer” to othersFacilitate information validationReview and may resolve complex business issuesRepresent and participate on an HP team in a face to face customer location visit, industry conference/trade show, vendor meeting, etcRequirements:B.Sc. In Mechanical Eng. or mechatronics - MustRelevant industry qualification where applicable - An advantageExcellent verbal and written communication skills in EnglishAbility to work in a dynamic environment, under pressure to deliverExperience diagnosing and repairing mechanical, electromechanical, and electronic equipment.Mechanical and Electrical understanding and drawings reading Knowledge & SkillsIndependent, Responsible, Proactive approach, assertiveTechnical Oriented & Hands-OnService and customer orientationRepresentative & Good presentations skills Office 365 (Excel, PPT, Word)Innovative service toolsImpact / ScopeFull Time JobWillingness to travel 50% of your time, for periods of 2-3 monthsNess Ziona , Central, IsraelThank you for taking the time to review our job; if you think it matches your experience and interests, please apply today; we are eager to learn more about you!Do you want to know more about us? Then click here to get more insight into our «HP Way»:www.facebook.com/hpcareerswww.instagram.com/hpcareerswww.twitter.com/hpcareerswww.hp.com#LI-POSTJob -ServicesSchedule -Full timeShift -On Call shift (Israel)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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