Intern process optimization engineer for customer supportDescription -Four-year university students who are working in a technical internship role at hp during their study or in summer breaks between university semesters.Responsible for participating in multi-disciplinary process improvement initiatives. Develops, documents, and supports process improvement initiatives to optimize operational processes related to the initiatives of "Support Efficiency" for the PC business.Responsibilities: Supports Support Efficiency initiatives that involve one or more functions and project teams to drive process improvement for products or service offerings.Collects, consolidates, and charts data from testing and process results for assigned portions of product and solution areas to identify trends and issues; learns and practices basic root-cause analysis.Generates documentation in accordance with provided plan and detailed specifications, including budgets, resource allocation plans, and other support requirements.Supports project communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating documentation.Education and Experience Required: High School Degree 4th Year of University completed--typically a technical degree specialization.Job -AdministrationSchedule -Full timeShift -First Shift (Mexico)Travel -NoRelocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
View Original Job Posting