IT Cloud Engineer - CMDB Analyst

IT Cloud Engineer - CMDB AnalystDescription -Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.Responsibilities: Is responsible for the data integrity of the enterprise Configuration Management Database (CMDB); this includes analysis of all data; new additions; changes to configuration items; additions to the CMDBWorks with application teams globally to ensure their data is accurate and is continuously being updated and/or maintainedParticipates as a member of an IT technical team. Performs basic analysis of functional or service requirements. Implements end-user or enterprise infrastructure or services as prepared by more senior engineers. Provides end user and routine or basic support of enterprise platforms and services.Monitors the environment and resolves issues utilizing available knowledge reference documentation. Monitors production schedules and ensures production jobs complete successfully without issues. Ensures complete and timely hand-off of incidents to other support teams as appropriate. Assists with enterprise-wide system maintenance and change implementation.Education and Experience Required: Bachelor's degree in Management Information SystemsComputer Science or equivalent experience and a minimum of 0-2 years of related experience. May include highly experienced individuals performing entry-level equivalent work who are non-degreed or degreed in an unrelated field.Ability to get certified in ITIL foundationAbility to get certified as an AWS Cloud PractitionerKnowledge and Skills: Good verbal and written communications skills. Understanding and working knowledge of infrastructure environments (e.g. operating system, security, network, voice, end user and server related applications). Understanding and working knowledge of business IT applications (e.g. supply chain, customer relationship mgmt, HR, finance). Experience with monitoring and reacting to system events and end userbusiness requests. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.Good initiative, problem solving, priority setting, and collaboration skills.Basic organizational and analytical skills.HP is an equal opportunity employer: https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225#LI-POSTJob -Information TechnologySchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.